Nucar Chevrolet of Lowell - Service Center

Lannan October 2019 Routine maintenance appointment for oil filter etc. Received letter about recall but forgot to bring actual paper to appointment. Service manager said Routine maintenance appointment for oil filter etc. Received letter about recall but forgot to bring actual paper to appointment. Service manager said “there is no recall on this vehicle.” This is bad as now have to return another appointment with actual letter. More

Oustanding Service Experience I brought my 2018 Tahoe in for a problem with the climate control system. I have to say that I was treated incredibly well by Mark and Jack Adams. The I brought my 2018 Tahoe in for a problem with the climate control system. I have to say that I was treated incredibly well by Mark and Jack Adams. They are real professionals and my issue was tended to and the vehicle was returned to me promptly. These two men are real assets to Chevrolet of Lowell. More

routine maintenance I needed an auto inspection and routine maintenance to prepare my car for the winter. I also needed some advice as to when I will need new brakes ins I needed an auto inspection and routine maintenance to prepare my car for the winter. I also needed some advice as to when I will need new brakes installed. More

Unnecessary and Unauthorized repairs Charged $600 for repairs not related to my service request or authorized. Unable to find a manager willing to speak with me or answer my questions d Charged $600 for repairs not related to my service request or authorized. Unable to find a manager willing to speak with me or answer my questions directly regarding the situation. More

Great dealership with great service department I could not be more happy with my purchase of a used Chevy Cruze. I purchased in July and just went in for my first oil change and tire rotation. Fa I could not be more happy with my purchase of a used Chevy Cruze. I purchased in July and just went in for my first oil change and tire rotation. Fantastic customer service exceeds my expectations. I would highly recommend buying a Chevy as the Lannan family dealership treats their customers like family. More

Another great visit for service Thank you again for another fine experience. I always feel relaxed and comfortable and the people are always very friendly. Thank you Vicki. The C Thank you again for another fine experience. I always feel relaxed and comfortable and the people are always very friendly. Thank you Vicki. The Coffee was excellent as usual. More

before buying a used car 1 month after buying a 3 year old used car from there I got a flat when they came to change the flat they said all my tires were dry rotted ,I went t 1 month after buying a 3 year old used car from there I got a flat when they came to change the flat they said all my tires were dry rotted ,I went to tire shop they also told me tires were no good ,I called them 3 times to straitened this out they told me they WOULD never sell me a car with bad tires that the tow truck drive & tire shop were just wanting to sell tires, when I went back to you ,waited 2 hours for you people to tell me you would replace 2 ,1 was ok & the other one was bad but I had to buy that one that was the one I got the flat on More

timely, professional, friendly the team was friendly, responded quickly and provided detailed account of what was taking place. The services was quick. I liked that they offered a r the team was friendly, responded quickly and provided detailed account of what was taking place. The services was quick. I liked that they offered a ride should i need one as well. More

Very good Service Department treated me very well they were polite and courteous. I would recommend your services to my friends and family. My truck was ready b Service Department treated me very well they were polite and courteous. I would recommend your services to my friends and family. My truck was ready by the afternoon which was great. More

Excellent service throughout every step The team at Lannan Collision center was very helpful with every step dealing with the collision. My car was repaired as promised and looks GREAT after The team at Lannan Collision center was very helpful with every step dealing with the collision. My car was repaired as promised and looks GREAT after extensive damage. The team worked directly with my insurance company and the convenience of on -site rental was a great help. More