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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
514 Reviews
Call Service Center (978) 458-2526

514 Reviews of Nucar Chevrolet of Lowell - Service Center

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July 31, 2024

Excellent job at keeping me informed on how things were going and completed job 2 days earlier than expected. More

by leeleegiles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision department
Report | Print
Aug 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you felt well-informed throughout the process and that we completed the job ahead of schedule. At Nucar Chevrolet of Lowell, we strive to exceed expectations, and your feedback means a lot to us. We look forward to seeing you again soon! - Steve Alesse, General Manager

July 24, 2024

Been doing business with lannan for over 25 years. Service department always first-rate. Also, have purchased two vehicles over the years. I may return for another vehicle in the near future. Need More

by TEMALAVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The people I've encountered over the years not listed
Report | Print
Jul 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle needs. I am thrilled to hear about your positive experiences with our service department and vehicle purchases. I would be honored to assist you with your next vehicle purchase whenever you are ready. Your loyalty is truly appreciated! - Steve Alesse, General Manager

July 24, 2024

Extremely Professional and kind. I went there nagging when I found out that there was a line. Instead, I was assured they would do their best to finish sooner, and they did! Very res More

by KOOSHA.RAISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the fantastic review! I'm thrilled to hear about your positive experience with us at Nucar Chevrolet of Lowell. Our team always strives to provide professional and courteous service. I look forward to welcoming you back next time - please feel free to share your experience with others! - Steve Alesse, General Manager

July 20, 2024

Labor charge is it is way too much over a 1000 look look like over charge More

by Sousadrjoe sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Jul 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out to us, and I apologize for any confusion. We want all our customers to fully understand every repair quote, and some operations definitely take more time than others. That said, I want to be sure you are clear on the scope of work we performed on your vehicle and would like the opportunity to discuss it further with you. Please contact me at your earliest convenience to review the work we performed as well as the invoice. Sincerely, Joe Dolci, Service Director

June 18, 2024

Good workmanship. Organized and efficient estimating, scheduling, execution, and follow-up. Pricing that I judge to be fair. More

by Dalemyers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center manager: 4 stars. Collision center admin: 5 stars
Report | Print
Jun 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle needs! I am delighted to hear about your positive experience with our workmanship, estimating, scheduling, and pricing. Your feedback is truly appreciated. I look forward to serving you again in the future. - Steve Alesse, General Manager

June 17, 2024

Thank you for fixing my car, it looks beautiful. The entire team was great with communication. More

by Tnelson7916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, for choosing Nucar Chevrolet of Lowell and for your positive review! We're thrilled to hear that your car looks beautiful and that our team provided excellent communication throughout the process. We look forward to assisting you again in the future! - Steve Alesse, General Manager

June 14, 2024

All they tried to do was rip me off they came up with some great ideas that had nothing to do with what I asked of them they only took care of one problem More

by Daltonstransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in general you have taught all of your employees to lie to the customer
Report | Print
Jun 18, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. Please reach out to me directly so we can address your specific issues and work towards a resolution. We value your input and hope to make things right. - Steve Alesse, General Manager

June 13, 2024

Blake and Anthony were both amazing in our purchasing process. Would absolutely recommend and buy again. More

by JKEN6228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
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Jun 14, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your 5-star review! I'm thrilled to hear that Blake and Anthony provided you with an amazing purchasing experience at Nucar Chevrolet of Lowell. I appreciate your recommendation and look forward to assisting you again in the future! - Steve Alesse, General Manager

June 09, 2024

They are professional and do follow up as promised. Much better dealership at NuCar than where I purchased bought it.. More

by PenneyBrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the kind words and for choosing Nucar Chevrolet of Lowell! I take pride in our professionalism and follow-up service to ensure a positive experience. I appreciate your feedback and look forward to assisting you in the future. - Steve Alesse, General Manager

June 09, 2024

I always had a pleasant experience everytime I come either to buy or fix iam happy thank you More

by KID12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim from service
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Jun 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with us, we truly appreciate it! We're glad to hear that you've had pleasant visits whether it's for purchasing or service needs. We look forward to assisting you again in the future at Nucar Chevrolet of Lowell. - Steve Alesse, General Manager

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