Nucar Chevrolet of Lowell - Service Center

Service was good but warrantee info not applied at time of s Service center was not able to locate my Master Tech Warrantee and attemted to charge me full price for the service. I had to go down to the dealersh Service center was not able to locate my Master Tech Warrantee and attemted to charge me full price for the service. I had to go down to the dealership and follow up with the underwriter to get confirmation on my warrantee. This is the 3rd time I have had to go up the ladder to get my warantee applied to my service. Please make a notation on my account regarding my warantee information so this does not happen again in the future. More

INSPECTION STICKER EVERYONE WAS VERY HELPFUL AND SUPPORTIVE. PLEASANT AND FRIENDLY. ON TOP OF THEIR GAME NO WAIT TIME EXCEPT WHEN SERVICE WAS BEING RENDERED. ALSO INFORM EVERYONE WAS VERY HELPFUL AND SUPPORTIVE. PLEASANT AND FRIENDLY. ON TOP OF THEIR GAME NO WAIT TIME EXCEPT WHEN SERVICE WAS BEING RENDERED. ALSO INFORMATIVE ON HOW LONG IT WOULD TAKE. More

Oil change, tire rotation As usual, in and out. Always bring my truck there. Dropped it off the night before and picked it up after work the next day As usual, in and out. Always bring my truck there. Dropped it off the night before and picked it up after work the next day More

Quick Service This was my second complimentary oil change ( I received 2 with my new vehicle purchase) I made an appointment and decided to wait versus taking the This was my second complimentary oil change ( I received 2 with my new vehicle purchase) I made an appointment and decided to wait versus taking the complimentary shuttle back home. The first thing I noticed was that the service department is immaculate. I was immediately greeted and my vehicle was taken right in. The waiting area is pleasant and comfortable for a short wait. My car was ready when promised- just under an hour for oil change and tire rotation. They even installed a trailer hitch cover at no additional charge, that I previously purchased but was missing the fasteners. I will definitely be returning for my next planned service. More

two out of the last three times same problem My truck calls for 45PSI tire pressure. It says it on the side of the truck on the frame. technician took air out of the tires. The next morning low t My truck calls for 45PSI tire pressure. It says it on the side of the truck on the frame. technician took air out of the tires. The next morning low tire pressure warning all four tires. technician can not assume tire pressure they have to look. one of the reasons I pay more money to have work done at the dealer is quality work. I am now having second thoughts. this has now happened two of the last three times. More

warranty repair My 2013 Avalanche had catastrophic oil pressure failure due to a design flaw with the 5.3 engine. My service adviser , Vicki, took control of the ent My 2013 Avalanche had catastrophic oil pressure failure due to a design flaw with the 5.3 engine. My service adviser , Vicki, took control of the entire process working to insure that my extended warranty covered the full engine replacement minus the required deductible. I can say enough good things from the communication on updates to working on my behalf to insure that my truck will last for years to come. More

VERY GOOD WAS THERE FOR MY FIRST FREE OIL CHANGE ON MY CERTIFIED USED 2016 CHEVY CRUISE !! AND TIRE ROTATION AND A SAFETY CHECK TOO AND FLUID TOP OFF !! WAS THERE FOR MY FIRST FREE OIL CHANGE ON MY CERTIFIED USED 2016 CHEVY CRUISE !! AND TIRE ROTATION AND A SAFETY CHECK TOO AND FLUID TOP OFF !! More

Wonderful, as Always I went in for a very routine oil change and inspection sticker. I have always enjoyed my experience here and am always amazed at how friendly the staf I went in for a very routine oil change and inspection sticker. I have always enjoyed my experience here and am always amazed at how friendly the staff is and how quickly they got my stuff done! I was told over an hour just because of the day and I was okay with that. What I didn't expect was to have it done in 45 min! Thank you for your great service! More

Not too impressed I said yes, but I thought the service center was a bit rude. I hope id needed my next experience is better. Thanks Dawn Dery I said yes, but I thought the service center was a bit rude. I hope id needed my next experience is better. Thanks Dawn Dery More

Great service time Not sure why this went to Blake as I am him father Darren and vehicle is in my name. Anyway, I did not have an appointment for the Saturday morning. Not sure why this went to Blake as I am him father Darren and vehicle is in my name. Anyway, I did not have an appointment for the Saturday morning. I was the 2nd vehicle inline to get in at 7am. My service was completed in just over 1 hour with no appointment. How could I ask far any more than that. I have always gotten good service at Lannon of Lowell. I have many vehicle in our family that have been purchased from and serviced at Lannan, Happy customer here. Just hope that Chevy does not move to Mexica fully as I would have to never buy another one again. More