Nucar Chevrolet of Lowell - Service Center

decent My visit with the service department was very good. Then i went to check out, the lady at the counter was unbelievably rude. She was paying more atten My visit with the service department was very good. Then i went to check out, the lady at the counter was unbelievably rude. She was paying more attention to her child who was behind the counter playing with customer paperwork.. when i told her why i was there, to pick up my car, she abruptly interupted, “hold on” with a nasty look. i have never been treated like this at this location and i was very surprised and disgusted.. More

Routine service Scheduling and appt reminder easy and courteous. Oil change and tire rotation, and they washed the car too, nice touch! Feel taken care of when I am t Scheduling and appt reminder easy and courteous. Oil change and tire rotation, and they washed the car too, nice touch! Feel taken care of when I am there. Ty to Mark! More

Oil change Jimmy helped schedule everything for me such a great guy and very helpful and honest !!! Had to pick my truck up after hours and everyone was helpful Jimmy helped schedule everything for me such a great guy and very helpful and honest !!! Had to pick my truck up after hours and everyone was helpful and pleasant More

Excellent service I am very happy with Lannan Lowell Chevrolet's auto service with Jack Adams they are provided very friendly and excellent quality service with afford I am very happy with Lannan Lowell Chevrolet's auto service with Jack Adams they are provided very friendly and excellent quality service with affordable price. . More

Decrease in quality of service Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for several year now, leasing 2 vehicles. For the first couple of years I was very pleased with the quality of service. for leased vehicles you offered (I think) 3 free oil changes, paper mats put on the floor, the car washed after every service. This most recent service I requested an oil change, tire rotation, a sticker and to have a slow leak fixed in the front left tire. Upon completion of the service it was explained to me the mechanic could not find a leak, he used the spray soap method I think. They said maybe I could bring it back at a later date and have him dip the tire in water to completely check. I know it has a leak because I put air in it once a week. Why could they have not fixed it that day? Also the same tire has a slow leak in the same spot which means the tires were not rotated. No mats were put down and , I guess, you do not wash the vehicles any more. This will be my last vehicle purchase/lease from your establishment. Thank you for your kind attention Dave Hammond More

Great service! Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. More

In and out quickly. Simple service request getting an inspection sticker but as always greeted immediately then a short wait in the comfortable waiting room where I was a Simple service request getting an inspection sticker but as always greeted immediately then a short wait in the comfortable waiting room where I was able to watch the Patriots plane return from the Super Bowl. Good day all around. More

Always a great experience. My husband and I have been going to this dealership for years. We consider Joe Baker a friend. Steve Stempien is a great salesperson and very helpful My husband and I have been going to this dealership for years. We consider Joe Baker a friend. Steve Stempien is a great salesperson and very helpful. We will request Steve next time we are in the market for a new car. More

Very great awesome and impressive Great shuttle service. The man is is so great very Friendly to tik with. Relaxed and had a pleasant pickup from my house beyond my expectations. You Great shuttle service. The man is is so great very Friendly to tik with. Relaxed and had a pleasant pickup from my house beyond my expectations. You need more great drivers like him More

Best dealership exsperence Great staff from sales to service and everything inbetween. Very helpful staff and actually cares. I loved it so much I got anther suv because they w Great staff from sales to service and everything inbetween. Very helpful staff and actually cares. I loved it so much I got anther suv because they were that good. More