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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
514 Reviews
Call Service Center (978) 458-2526

514 Reviews of Nucar Chevrolet of Lowell - Service Center

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June 07, 2024

People from Nucar did an excellent job on my Ford Edge. I recommend it to everyone who needs a repair More

by arilson modesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the glowing review! I am thrilled to hear that you had an excellent experience with your Ford Edge at Nucar Chevrolet of Lowell. I appreciate your recommendation and look forward to assisting you again in the future. - Anthony Scenna, Lead Sales Manager

June 07, 2024

Great staff knowledgeable Know their products very well. Can willing to go the extra mile for the customer More

by Pjbulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to share your positive experience with us at Nucar Chevrolet of Lowell! We are thrilled to hear that our staff provided you with knowledgeable and attentive service, going the extra mile to assist you. We appreciate your feedback and look forward to welcoming you back in the future or seeing you share your experience with others. - Steve Alesse, General Manager

June 03, 2024

Worse experience I've ever had from a dealer customer service was horrible communication was horrible honesty really disappointed overall More

by Mr disappointed 😔
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Report | Print
Jun 03, 2024 -

Nucar Chevrolet of Lowell responded

I can't tell you how disappointed we are to hear about your experience, but would like to understand what happened so that we can make the appropriate corrections. I would greatly appreciate you reaching out to me at your earliest convenience to discuss it. Sincerely, Steve Alesse, General Manager. 978-458-2526

June 02, 2024

Joe Dolci and Bryan Kezima were excellent and I give them both five stars. They were very attentive, and I appreciate there help. More

by PJSSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci Bryan Kezima
Report | Print
Jun 05, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words and for choosing Nucar Chevrolet of Lowell. We are thrilled to hear that you found our team to be attentive and helpful. We look forward to serving you again in the future. Drive safely! - Steve Alesse, General Manager

May 30, 2024

I was in accident. they did a fantastic job on fixing Job on repairing the damage More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with us! I am glad to hear that you were satisfied with the repair job done on your vehicle after the accident. At Nucar Chevrolet of Lowell, I strive to provide top-notch service to all our customers. If you ever need assistance in the future, please don't hesitate to reach out. I appreciate your feedback and hope to see you again. - Steve Alesse, General Manager

May 30, 2024

Great service and staff, it was fairly quick for inspection sticker service and getting what I needed done More

by BRANDY_NASH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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May 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Brandy, for the fantastic review! I'm delighted to hear that our team provided you with excellent service during your inspection sticker service visit at Nucar Chevrolet of Lowell. I always strive to make the process efficient while meeting your needs. I appreciate your kind words and hope to see you again soon! - Steve Alesse, General Manager

May 30, 2024

Service time was extended a few times without a finish date in sight. Ashley at the front desk was extremely rude and disrespectful. Will not come back here again. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
May 30, 2024 -

Nucar Chevrolet of Lowell responded

Mac - that is certainly not the type of customer service we work to provide here at Nucar or by Ashley. Please contact me at your earliest convenience to clarify the situation and be sure you are taken care of. Sincerely, Steve Alesse, General Manager

May 27, 2024

My service advisor was friendly and went out of his way to help with my vehicle services. The entire staff was welcoming. More

by Spsrgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Obrien
Report | Print
May 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle service needs. We are delighted to hear that our team provided you with a friendly and helpful experience. Your kind words about our service advisor and staff mean a lot to us. We look forward to assisting you again in the future! - Steve Alesse, General Manager

May 26, 2024

I was greeted promptly. Went over my service needs. I was in and out fast. More

by BOULANGERB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wade
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May 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the positive feedback! We are thrilled to hear that you had a quick and efficient service experience at Nucar Chevrolet of Lowell. We appreciate you choosing us for your automotive needs and look forward to assisting you again in the future. - Steve Alesse, General Manager

May 24, 2024

Everyone was very helpful it was a good experience overall. I would recommend this dealer More

by PRZEMEKURBOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the positive feedback! We're delighted to hear that you had a great experience with our team at Nucar Chevrolet of Lowell. We appreciate your recommendation and look forward to assisting you in the future. - Steve Alesse, General Manager

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