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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
560 Reviews

560 Reviews of Nucar Chevrolet of Lowell - Service Center

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November 16, 2018

1st time service Bought my Colorado at a different dealer but brought it to Lannon for it's initial service. Everything about my experience was top notch from scheduli More

by tomnancarew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Thank you so much for this great review! We strive to provide nothing but the best for our customers, and we are delighted to see that goal was accomplished during your visit. Please don't hesitate to reach out if you need any assistance in the future. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 16, 2018

Excellent Sales and Service . Just used the service department and was in and out. I love bringing the car in for service where I bought it. I used the shuttle service to br More

by novakat86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 16, 2018

Prompt and fair price Service was on time, very fairly priced and the staff was very friendly. I would recommend Lannan for service of any vehicle. The vehicle check was More

by ratmanusna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeAngelis and Kassidy Lally
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lannan Chevrolet of Lowell for your vehicle needs. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 16, 2018

honest I brought my 2012 Silverado in to replace the cabin blower motor, and the main power window switch. they fixed both issues within a few hours and call More

by xingturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lannan Chevrolet of Lowell for your vehicle needs. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Always great service! I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone i More

by jbrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service, Steve Alesse
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lannan Chevrolet. Come back and see us any time! Take care! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Simply the best Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. More

by joseph.deangelis merlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Joseph - Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Service Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments More

by ann.linehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Ann, thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

good service and people. work done to my satisfaction. can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might nee More

by DPBALLERINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker, Gary Santarpio
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. I’ll share your comments with Marc and we look forward to working with you again down the road. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

I had oil change and tire rotation. tires under inflated. The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they More

by kvalente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisory, think his name was Mark... no issues with him.
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Waste of my time. I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not kn More

by sullykss
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave ? And one other, Jimmy Tsitsianopoulos