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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
523 Reviews

523 Reviews of Nucar Chevrolet of Lowell - Service Center

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May 14, 2024

The service department is very professional. The shop is a immaculate workmanship is very good. More

by Jmjjv4@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service is very helpful and knowledgeable and very professional
May 15, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback on the professionalism of the service department and the immaculate shop at Nucar Chevrolet of Lowell. I am glad to hear that you were impressed with the workmanship. I appreciate your business and look forward to serving you again. - Steve Alesse, General Manager

May 12, 2024

Good service,did keep me informed of the progess . I am very satified again obrian was right on. More

by JMZAGORSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim obrian
May 14, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for sharing your positive experience with us! I'm delighted to hear that you were satisfied with the service and that Obrian took good care of you. I appreciate your feedback and hope to see you again at Nucar Lannan Chevrolet of Lowell in the future. Safe travels! - Steve Alesse, General Manager

May 10, 2024

Good service and quick response quality professional and experienced team thank you for your service More

by Csierra 19742015@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words about Nucar Lannan Chevrolet of Lowell! We're thrilled to hear about your positive experience with our team. We strive to provide top-notch service and are grateful for your feedback. We look forward to serving you again in the future. - Steve Alesse, General Manager

May 10, 2024

The experience was quick and painless. I was fortunate they have a drop box for late delivery and they had my truck operational again within 36 hours. More

by RCAMERINO1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wade
May 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Lannan Chevrolet of Lowell! We are thrilled to hear that your experience was quick and painless, and we're glad we could get your truck operational again so soon. We appreciate your feedback and look forward to serving you again in the future. - Steve Alesse, General Manager

May 09, 2024

Very easy to schedule an appointment. Everyone I dealt with was professional and welcoming. The service was done while I waited and I believe that it was completed without any delay. More

by deniseselfridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with Nucar Lannan Chevrolet of Lowell. I am thrilled to hear that scheduling was convenient, and our team was professional and welcoming. Your satisfaction is our priority, and I am pleased the service was completed efficiently. I look forward to serving you again in the future. - Steve Alesse, General Manager

May 07, 2024

The most pleasant car buying experience I’ve ever had. My salesman, Blake, was very helpful and straightforward. They gave me a fair price for my trade and met Al of my needs seamlessly. More

by LYNNFIREMAN31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and I am pleased that your experience with Blake was so positive. I look forward to seeing you again. - Steve Alesse, General Manager

May 07, 2024

I was charged $916 to change a starter. I feel $500 for labor was too much. They didn’t even wash my truck. No value here. More

by CAPTAINJFT9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim or James
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We consistently audit our pricing to ensure we offer competitively priced services at all times. We are happy to review the necessary process to repair your vehicle with you. Please feel free to contact us so we can rectify any misunderstanding. We appreciate your business and look forward to speaking with you soon - Steve Alesse, General Manager

May 07, 2024

My first appointment was booked for my recall to be fixed and after an hour and a half of waiting, I was told that the job was not completed because Nucar did not have the part in stock. I booked another app More

by adadagou
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea.
May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Adel, for sharing your experience with us. I am disappointed to hear about the issues you encountered with your recall service and the windshield wiper's alignment. We strive to provide top-notch service consistently, and we regret that we fell short during your visit. Please reach out to us directly so we can address these concerns and ensure your complete satisfaction. We are committed to resolving this matter promptly and upholding our high service standards. Thank you for bringing this to our attention. - Steve Alesse, General Manager

May 06, 2024

Nucar Chevrolet of Lowell made car shopping so easy. They were patient, kind, accommodating and extremely helpful. More

by JYBAKER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. - Anthony Scenna, Lead Sales Manager

May 05, 2024

Jim O. has always taken great care of my trucks even the ones that are not chevy More

by BWAYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - Steve Alesse, General Manager

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