Orr Chevrolet of Fort Smith

very friendly and will to help very good at what they do friendly and make you feel good about your choices. Overall good experience. would defiantly suggest them to my friends and very good at what they do friendly and make you feel good about your choices. Overall good experience. would defiantly suggest them to my friends and family More

Service Always courteous customer service. During my time in the waiting area periodically they come in and review what is going on and how much longer it wi Always courteous customer service. During my time in the waiting area periodically they come in and review what is going on and how much longer it will be before my vehicle is ready. I also like it when they run my vehicle through the car wash. Top service and a shiny vehicle to boot, what else could a girl ask for. More

Worst Run Around Experience for Buying Vehicles Was already pre-approved (from another bank) walking in for well over the amount needed for a new vehicle. Saturday, we specifically asked for the fin Was already pre-approved (from another bank) walking in for well over the amount needed for a new vehicle. Saturday, we specifically asked for the finance manager to see if we could bring in a 2000 model RV and a different vehicle for trade in. He said to bring them in and that they would even let us take the new Suburban home for the weekend. Monday afternoon we go back to the dealership ... there were 6 Orr employees out looking at the 38' RV. They came back in and told us they are going to call around to get the best price. About an hour later, we are getting pretty restless because nothing was being told to us. Jerald (bless his heart) kept trying to stay around, but would be called off elsewhere. He later told us that they did not want the RV because it was too old (well, didn't we tell you that on Saturday?). So, the RV was out ... now to the car. We were getting even more restless because they JUST started on the car. We ended up leaving and asked them to call us when they had a deal in mind. The next afternoon they finally TEXTED (really?) my wife with a deal. I had been at this place before and one of the salepeople had told me a little about the Cadillacs being the worst about losing its value when driven off the lot. He told me that they lose 14%. Well the 6 month old car I had brought had approximately 4,000 miles on it and the offer they gave was 33% lower than what I paid. Needless to say, we will NOT be dealing with them. My wife's parents were even thinking about buying one of the Tahoes they had there, but no deal this time ($63,845 + $61,578 = $125,423) More

Pleasantly surprised Cleavon Kurst was very helpful and not too pushy. Listened to what we were looking for and then showed us what would meet that. Did not high pressure Cleavon Kurst was very helpful and not too pushy. Listened to what we were looking for and then showed us what would meet that. Did not high pressure us to spend more. I appreciate that! More

New truck purchase from Don Corbit Don was awesome to deal with! My first time buying from him. He was very nice, knowledgeable, and willing to do whatever what needed to find me a tr Don was awesome to deal with! My first time buying from him. He was very nice, knowledgeable, and willing to do whatever what needed to find me a truck. He found what I was looking for at another dealership, but I chose to pass because the truck had 350 miles on it. Not acceptable for a new vehicle! He then ... same day ... located another truck, arranged a swap with that dealership, and had it ready for me in 2 days time! Great guy. He will definitely be "my salesperson" from now on! More

Had my car done, ready to take in no time at al could not a Super work quick, correctly,and not a dime out of my pocket, can't get much better than that.ORR IS a great place to buy a good car, will buy my next Super work quick, correctly,and not a dime out of my pocket, can't get much better than that.ORR IS a great place to buy a good car, will buy my next car at ORR. More

Our favorite Dealership, like family BUT service tech "BAD" All great with the exception of a service tech that changed the oil in our SRX stripped the oil pan plug and worst sent the car out anyway. Anyone kno All great with the exception of a service tech that changed the oil in our SRX stripped the oil pan plug and worst sent the car out anyway. Anyone knows that you know immediately the bolt will not tighten and leaking oil. Accidents happen but this tech would be looking for a job if working for me. Shane and Mary were great and after we were stranded that night they provided a loaner car the next day. More

Mary McClain should get the Employee of the Year Award Mary was so quick and courteous. As soon as I got there she had me set up and took care of me and my new Silverado. Seemed like I wasn't in there no Mary was so quick and courteous. As soon as I got there she had me set up and took care of me and my new Silverado. Seemed like I wasn't in there no time and she came and got me and said I was good to go. She explained to me what they did and even gave me an idea of what to look forward to on my next visit. Just can't go wrong with an employee like Mary. Hope she gets appreciated as much as I appreciate her. Mary Flurry More

Exceptional Service The service team at Orr Cadillac always go above and beyond what's expected and required of them. They are super nice, extremely helpful and accommod The service team at Orr Cadillac always go above and beyond what's expected and required of them. They are super nice, extremely helpful and accommodating. More

Best service Everyone involved was so efficient and the experience was awesome from the tow truck driver from Jody's to the delivery of our vehicle. Thanks to al Everyone involved was so efficient and the experience was awesome from the tow truck driver from Jody's to the delivery of our vehicle. Thanks to all for the courtesy afford to us. More