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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
460 Reviews

460 Reviews of Orr Chevrolet of Fort Smith - Service Center

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November 03, 2019

Excellent customer service. Harold was very kind and professional. He explained the problem with my car in a way that was easy to understand. Will defiant return for service! More

by Becky Dayberry
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2019

The service manager was very professional and polite. I was pleased with the level of service I got from the Service Manager. But the Parts Department was unsatisfactory in my opinion. I ordered a part an More

by Doug
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager I believe his name is Dan
August 19, 2019

Service Very quick and friendly service. Will be back for future services. Blah blah blah blah blah done. Have a nice day see you next time. More

by Bigdogg101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Orr Chevrolet of Fort Smith responded

Thank you so much for the review! We are happy to hear that you have such a positive experience and we look forward to seeing you again!

August 18, 2019

Always a great experience. Service Manager David Graham, always takes good care of us! We know our vehicles are in great hands! Always a fare price! Always consistent experien More

by Jabbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Graham
Aug 19, 2019 -

Orr Chevrolet of Fort Smith responded

We are so happy to hear that you had such a great time and always trust us to with your vehicle needs! We look forward to seeing you again!

August 10, 2019

#happyorrcustomer The staff makes you feel like royalty! Relaxing waiting area. Love the coffee and donuts! Very clean and kid friendly environment. Proud to be part More

by Miss MD Haftel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
Aug 19, 2019 -

Orr Chevrolet of Fort Smith responded

Thank you so much for your review! We are happy to hear that you had a great experience and we are also proud to have you a part of our Orr Family!

August 02, 2019

Oil change Mary will always contact me when it’s time for and oil change They work with me on a time that works for me Plus she sends me a reminder about my ap More

by Lonnie155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2019

Service with a Smile! I have dealt with the Cadillac service center twice now. Both times have been an ideal experience and then some! They went well out of their way to More

by LeighAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis (maybe)
Jul 30, 2019 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to share a little bit about your experience LeighAnn! We are so happy to hear you had such a great experience!

July 21, 2019

Oil change. Warranty work Great service. Fast and friendly. Everyone makes you feel like your important not just a number and seem like they are concerned about what’s importan More

by Lonnie155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Orr Chevrolet of Fort Smith responded

Lonnie, we are so glad that you had a great experience here! Thank you for taking the time to tell us a little bit about your recent visit!

July 19, 2019

Excellent Service Joe Gillaspy was excellent in taking care of our service needs. I would highly recommend him and Orr. He listened to our concerns and responded in a f More

by mnichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
Jul 19, 2019 -

Orr Chevrolet of Fort Smith responded

Thank you so much for the kind words! We pride ourselves on giving an experience just like the one it sounds like you received! We appreciate you taking the time to share your experience!

July 18, 2019

Service appointment for recall items Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers More

by ZEKEBANKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bennett, Joe Gillaspy, Shane Semiche, Rebecca Boyd
Jul 19, 2019 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to tell us about your experience! We are so happy you had a great visit and look forward to continuing to show you excellent customer service in the future!

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