Orr Chevrolet of Fort Smith - Service Center

The Best I have had the best service here and the people are professional and friendly! Shane and Tracy make the experience less painful when you need to have I have had the best service here and the people are professional and friendly! Shane and Tracy make the experience less painful when you need to have cost associated with your service because Shane explains everything. Tracy always makes sure my care is clean and ready to go. Thank you! More

FRIENDLY, AND HELPFUL The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area to go to the service area the salespeople were outside on the sidewalk and I felt like they were going to hijack me. Now I realize we have had rain and sales do not do well in rain. I do feel that this was a little overboard. I did look at a new vehicle but mad sure that my sales person was with me for I did not want to be taken hostage. Also could the eating of food be done other than the front area for the employees. Will still recommend Orr's but only if you make appointment with sales person. The service area is wonderful. More

Great customer service! Orr personnel are always very personable and work quickly. I came in as a work in today to have my oil changed and they made that happen very quickly. Orr personnel are always very personable and work quickly. I came in as a work in today to have my oil changed and they made that happen very quickly. Great customer service! More

Pink Cadillac Fantastic job. Got it in and out quick. Very friendly staff. Amenities in the waiting area are very nice. Love the coffee and snacks. All very clean. Fantastic job. Got it in and out quick. Very friendly staff. Amenities in the waiting area are very nice. Love the coffee and snacks. All very clean. More

Oil change, tire rotation and trunk shocks. I was at Orr for 1 1/2 hours for the above reasons and was very satisfied at the time it took. I was also told by the serviceman that my car was in gr I was at Orr for 1 1/2 hours for the above reasons and was very satisfied at the time it took. I was also told by the serviceman that my car was in great shape. More

5000 mile check up oil change Was in and out quickly with no hassle, though the car was was broken. Great experience. Will recommend and I'll be back at 10000. Was in and out quickly with no hassle, though the car was was broken. Great experience. Will recommend and I'll be back at 10000. More

excellent service In for my 120,000 mile check up on my GMC Sierra truck and they did a great check up on it. Oil changed and tires rotated. Plus it was cheaper than In for my 120,000 mile check up on my GMC Sierra truck and they did a great check up on it. Oil changed and tires rotated. Plus it was cheaper than the online scheduler told me it would be. Great people and everyone is so nice. More

Great service experience. Shane and his crew in Cadillac service always provide top notch friendly, professional service. The young lady who handles the loaner car is very frie Shane and his crew in Cadillac service always provide top notch friendly, professional service. The young lady who handles the loaner car is very friendly and extremely helpful as well. More

Great Very friendly service and very professional .i would recommend other friends to shop and get service done there. The staff there is very helpful.good Very friendly service and very professional .i would recommend other friends to shop and get service done there. The staff there is very helpful.good job More

Professional Great service and very friendly,I've been to the service area a few times and Shane has always approached you with a smile and made you feel like your Great service and very friendly,I've been to the service area a few times and Shane has always approached you with a smile and made you feel like your important. More