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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
460 Reviews

460 Reviews of Orr Chevrolet of Fort Smith - Service Center

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March 08, 2019

Not bad,looked like every one busy! Yes pleasant good selections on pick ups would have liked to see more LT models 2nd pick up i have purchased from you in 3 years service departments w More

by Michael61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn young, Susan Brown
March 07, 2019

Truck service Excellent service. Joe Gillaspy ikks a very polite and friendly service person. I always enjoy dealing with Joe. Thank you for excellent on changing t More

by Caddy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
February 28, 2019

Fast, friendly service! Everyone that s always so friendly and helpful. I got behind traffic and was 10 minutes late for my appointment and they were still able to get me in, More

by Chuckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
February 26, 2019

Great Service As always, the service department is very professional and goes above and beyond. Love this dealership. I have recommended to all of my friends and fa More

by tdc1857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Semiche, Rebecca Boyd
February 26, 2019

Decent Experience I took my wife’s car in for oil change and tire rotation. Talked to service when I dropped it off. I waited in the waiting area and after a very long More

by Denny4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Orr Chevrolet of Fort Smith responded

Mr. Denny, Thank you for the review! We apologize for the misunderstanding! I have spoken to our service manager to solve this issue and hope that next time things will go more smoothly for you! We look forward to seeing you next time! Thank you again!

February 24, 2019

Same excellent service Shane and his team did an excellent job, as always, on the servicing of my XT5. They are friendly, courteous and an exceptional team. Shane is very pr More

by Caddy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Semiche
February 23, 2019

Great experience Friendly and competent staff. They explain everything and make the process easy. They do not overbook and are there to greet you when you drive up. More

by Chevy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
February 20, 2019

Service I was greeted with a smile and quick assistance. My truck was serviced quickly for a very reasonable price. Everyone was friendly and helpful during m More

by Chevy17
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Coach T GREAT PLACE TO PURCHACE A CAR OR HAVE YOUR OIL CHANGED AN HAVE MAINTAINCE. I BOUGHT MY SONS CAR IN TULSA BUT ORR CHEV MAKE ME FEEL LIKE I BOUGHT IT HE More

by f00TBALL1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bennett
February 13, 2019

Very pleased Joe was easy to talk to he explained all that was done to my car didn't have to wait long for the work to be completed wonderful experance More

by Juanita59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
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