Orr Chevrolet of Fort Smith - Service Center

awesome nice and comfortable environment, friendly and helpful staff, ran into Ike Borges, very helpful, Joe also was all good, knows his stuff about his work nice and comfortable environment, friendly and helpful staff, ran into Ike Borges, very helpful, Joe also was all good, knows his stuff about his work More

Wished all service centers operated like Orr Cadillac Very professional, excellent service, a truly pleasurable service experience. No complaints, only compliments! Keep up the great work. I wish all oth Very professional, excellent service, a truly pleasurable service experience. No complaints, only compliments! Keep up the great work. I wish all other service centers operated like Orr. More

splash guards Took a little longer than I expected, but satisfied with installation. just don't like waiting...service personnel very professional, courteous, pleas Took a little longer than I expected, but satisfied with installation. just don't like waiting...service personnel very professional, courteous, pleasant area to wait. More

Warranty repairs All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle More

Very courteous and friendly in helping an out of town person Wonderful staff, helped us get our Cadillac XTS running again, after it was determined that our battery had gone bad. Got us in and out without an app Wonderful staff, helped us get our Cadillac XTS running again, after it was determined that our battery had gone bad. Got us in and out without an appointment and on the road again, since we were from out of town. Thanks so much........ More

Struts Joe kept me updated on the progress of my repair . He did his best to get us out of there asap and on our way . Joe kept me updated on the progress of my repair . He did his best to get us out of there asap and on our way . More

Service Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up call to further ensure the issue was handled. If I could say better than 5star I'd be even more pleased! Thank you More

Scotty Dunham Scotty always makes sure every detail is right for us whether we are buying a new vehicle or just getting service. He always a has a smile and time f Scotty always makes sure every detail is right for us whether we are buying a new vehicle or just getting service. He always a has a smile and time for his customers. More

Oil Change & Tire Rotatiom This visit was really good. We got there and immediately our car was taken to the service dept. The service rep was extremely friendly and helpful. This visit was really good. We got there and immediately our car was taken to the service dept. The service rep was extremely friendly and helpful. While the car was being serviced, I went for a walk around the lot and a sale rep came up to me asked if I needed help. I told him my car was being serviced. I believe it was the Toyota side. More

It was satisfying and great guest services. I went in to get my 2013 Chevy Silverado 1500 fixed and Ron approached me and asked if he could help me with anything while I was standing around look I went in to get my 2013 Chevy Silverado 1500 fixed and Ron approached me and asked if he could help me with anything while I was standing around looking at vehicles waiting on my wife to pick me up and was very professional. When my wife arrived we talked and decided to try and get a new vehicle. Ron helped us out very much and helped us get into a new 2017 Chevy Silverado 1500 Z71. We are very satisfied with our vehicle and thanks to all at ORR Chevrolet. More