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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
460 Reviews

460 Reviews of Orr Chevrolet of Fort Smith - Service Center

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June 20, 2024

I always receive prompt, knowledgeable and friendly service. Their service center and sales department is always the bests! More

by TBEST1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Outstanding service! The team efficiently handled my brakes, oil change, tire replacement, and rotation. Friendly staff and competitive prices. Highly recommend this car More

by zach.swary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very good service! Did not have to wait very long for oil change to be finished. More

by ralph.lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Service department was okay. $100+ later, they “think” the problem is fixed. Nope! Not fixed. Even though I told them I could replicate the problem for them to see, they didn’t w More

by KRISTINCOFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Jun 20, 2024 -

Orr Chevrolet of Fort Smith responded

Kristin, I am so sorry to hear that your experience with our service department was less than perfect. If you could, please give us a call to speak with our General Manager Eric Keddie. We would love the chance to make this up to you, and make it right. 479-646-7301.

June 12, 2024

Least, efficient, convenient, and the work is done right… with no mess. Car wash afterwards to boot! More

by sarge1771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Wonderful experience look forward to them taking care of my service needs. They were very accommodating More

by GBOESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Contacted me after every reported issues I requested to be checked for clarification and findings. Fast service. More

by Verified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
June 06, 2024

When I brought my truck in to have it worked on Randy helped me from the start to finish and he was amazing. More

by BGREEN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Jones
June 03, 2024

The service department at Orr is fantastic! Harold and the other members of his team listen and then do everything possible to figure out what the issue is. In the past I have had many differ More

by phil79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Service was excellent and the staff was very nice and communicated well me and my wife. we definitely would recommend Orr Chevrolet More

by TJHLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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