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Panama City Toyota

Panama City, FL

4.7
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,900 reviews

October 07, 2023

Everyone that I spoke with was competent and kind. They got me a great deal and made sure I had clarity and confidence on every decision. More

by ZACHARYJREEDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrall Moulder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica and Robert
October 07, 2023

Very efficient and welcoming without pressure. The interior was comfortable and relaxed. Easy to access. More

by hscotttaylor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
October 06, 2023

They are always very organized and on schedule. They keep me posted on any upcoming services due on my Toyota. More

by FAITHSHOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

It was great to leave it. and pick it up in an hour and a 1/2. Great job, thank you. More

by Jeanniegates55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I Love Panama City Toyota! !!! No will EVER touch my car but Panama City Toyota!!! They ARE THE BEST!!!!!!!!!!!!! More

by DARLENEBRANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Worst customer service. Need to improve on communication. Telling someone I don’t know isn’t a good answer when it comes to a vehicle. More

by JESCAPRATT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
October 05, 2023

Very pleased with service as usual! Friendly atmosphere with courteous and professional service people and employees overall! More

by sshults55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Professional. Courteous. Took very good care of truck. Need hot chocolate to drink. Thank you. More

by troy200721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I’ve always taken my 2007 4Runner (260,000) miles since the day I bought it new and have been consistently satisfied with the service department and my advisor Joseph Overby.. More

by Bajben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

VERY FRIENDLY AND KNOWLEDGEABLE STAFF. READY TO ASSIST YOU WITH YOUR NEEDS. AWESOME SERVICE DEPARTMENT. EFFICIENT THROUGH AND GETS YOU ON YOUR WAY ASAP. ALWAYS A GREAT EXPERIENCE! THANK Y More

by jackson.parker0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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