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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
October 05, 2023
Courteous workers, doesn't do work not discussed previously without discussing with the customer. Always pleased previously without discussing with the customer. Always pleased More
by Blbhappy
Verified Customer
October 04, 2023
It is refreshing as an automotive shop to have a dealership that actually works with us vs against us to serve our customers. I really appreciate the service department for their communication and dealership that actually works with us vs against us to serve our customers. I really appreciate the service department for their communication and the ability to email them. I cannot say enough GREAT things about PC Toyota service and parts department. I will continue to use their services and promote them to our customers. More
by hillary.peddie
October 04, 2023
Thomas stayed in touch with me every step and made sure that I understood all of me options. that I understood all of me options. More
by PEGTRUMPET
Employees Worked With
October 04, 2023
Trey . .. takes care of everything. Best service manager I have ever had to deal with. .. takes care of everything. Best service manager I have ever had to deal with. More
by LANDOFWHD
Employees Worked With
October 04, 2023
Always so kind & helpful. Excellent customer service. I was worked in between their busy schedule for an oil change and they were so nice & didn’t make me wait very long! Excellent customer service. I was worked in between their busy schedule for an oil change and they were so nice & didn’t make me wait very long! More
by LMLATHAM13
Employees Worked With
Other Employees :
Alex Salazar
October 04, 2023
Joseph Overby is your "Go- to" service advisor. He always takes good care of us. He always takes good care of us. More
by JBOOGDAKILLA
October 03, 2023
Mr. John Nicholson was great to work with, he reminds me of the type of hardworking guy you want next to you when you have a shovel in your hand and at the same is pleasant to be around. The car buying proc of the type of hardworking guy you want next to you when you have a shovel in your hand and at the same is pleasant to be around. The car buying process went smooth and we didn’t feel pressured. I think with John’s help on the test drive he convinced my wife to go home with a 4Runner. Our end goal was to buy a car that day, we just weren’t sure of which make or model. The first place we stopped was the Toyota dealership, we didn’t need to look any further. Thank you John. More
by CLUBWAGON69
October 03, 2023
Fabulous service! Reliable, communicative, fast, dependable, clean, efficient, kind, caring, smiling staff, comfortable waiting area, gave receipt! Reliable, communicative, fast, dependable, clean, efficient, kind, caring, smiling staff, comfortable waiting area, gave receipt! More
by SEANDERSON1027
Employees Worked With
Other Employees :
Alex Salazar
October 03, 2023
Anna was very insightful and helpful during the purchase of my new vehicle. Everything went smoothly and she stayed later than closing to make sure everything got finished. of my new vehicle. Everything went smoothly and she stayed later than closing to make sure everything got finished. More
by armybombtech
Employees Worked With
