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Panama City Toyota
Panama City, FL
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,897 reviews
May 21, 2024
Great service department - easy to schedule and fast in and out. Trey is top-notch and keeps my 2006 Tundra and 2011 Lexus in great shape! Love working with him! and out. Trey is top-notch and keeps my 2006 Tundra and 2011 Lexus in great shape! Love working with him! More
by KEVINPIERCE6
Verified CustomerEmployees Worked With
May 21, 2024
Staff were pleasant and informative. Pat explained several items that could be attended to this day, but I could not stay to do them. I will reschedule sometime during June. The atmosp Pat explained several items that could be attended to this day, but I could not stay to do them. I will reschedule sometime during June. The atmosphere of the building is pleasant and the free coffee available was great. More
by CVZIEGLER
Employees Worked With
Other Employees :
The young man who first came to my car as I was in line was very nice. I did not get his name.
May 21, 2024
Very kind and made sure we were all squared away by the time the car was done time the car was done More
by James Davis
Employees Worked With
May 21, 2024
The service was great. I came in without an appointment for my routine service and Trey got me in and out as promised. The only thing I wish had been different was the wai I came in without an appointment for my routine service and Trey got me in and out as promised. The only thing I wish had been different was the waiting area circumstances. We have used the dealership for service for years since we had purchased a 2009 Camry as a new model. At that time, and until the remodeling was done, the waiting area offered a more comfortable temperature, a light snack (i.e. popcorn), and a simple drink (coffee, water, or a punch drink). None of that is present currently. Cheap, simple pleasures can go a long way toward passing the wait time. More
by D HADDOCK
Employees Worked With
May 20, 2024
We have always received great service from Panama City Toyota. I tried a different Toyota dealer once and was not happy at all with the service that I received. PC Toyota consistently gives good customer Toyota. I tried a different Toyota dealer once and was not happy at all with the service that I received. PC Toyota consistently gives good customer service and quality work. More
by martihoffman50
May 20, 2024
Following service- picked up vehicle after hours - had new noise, and check engine light on... new noise, and check engine light on... More
by jvokeefe
May 20, 2024
Had a walk in appointment. Staff was very friendly and helpful. Updates were given while I waited. Appointment was prompt. Excellent service. Everything was explained well and Staff was very friendly and helpful. Updates were given while I waited. Appointment was prompt. Excellent service. Everything was explained well and questions were answered to my satisfaction. Look forward to my next service. More
by JPINEIDER
Employees Worked With
