Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,900 reviews
September 05, 2023
We bought our 2022 Highlander last September and Panama City Toyota has been great. The service department is extremely helpful and responsive. We have been very happy with the entire dealership, all arou City Toyota has been great. The service department is extremely helpful and responsive. We have been very happy with the entire dealership, all around. More
by chrysta.dickens
Verified Customer
September 04, 2023
Customer service is really good and service team shows that they care about your vehicle. that they care about your vehicle. More
by rakimben69
Employees Worked With
September 04, 2023
Fast, clean dealership. Good customer service with a smile and good explanation what was done on my truck. Good customer service with a smile and good explanation what was done on my truck. More
by pappy86us
September 03, 2023
John was incredibly helpful and answered all of my questions. He helped me get into my new car as quickly as possible. questions. He helped me get into my new car as quickly as possible. More
by tg.jmh28
Employees Worked With
September 03, 2023
Trash experience terrible customer service, selling broken vehicles, not fast to do anything, worthless managers broken vehicles, not fast to do anything, worthless managers More
by OLIVERHUNTER581
September 03, 2023
Everyone is so kind there took a little longer than expected but left there knowing I would be safe.The guys in shop find a nail in my tire and fixed it.We have purchased two vehicles from here.John wa expected but left there knowing I would be safe.The guys in shop find a nail in my tire and fixed it.We have purchased two vehicles from here.John was our sells guy it was nice seeing him still there.Thank for great customer service. More
by norma71umble
Employees Worked With
September 02, 2023
Very good service and attention helping at all times to find the car you are looking for find the car you are looking for More
by Yolanda1983
Employees Worked With
September 02, 2023
I love my service rep Joseph. I am sorry, Bruce Harbin had gone to Heaven. I am sorry, Bruce Harbin had gone to Heaven. More
by MCQUADS
Employees Worked With
