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Panama City Toyota

Panama City, FL

4.7
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,900 reviews

September 02, 2023

Everybody was friendly, professional and helpful. Mr.Wagner snd Veronica were excellent. We are enjoying our new vehicle. More

by nickilittle77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica was very professional and helpful., Mike Wagner
September 02, 2023

The wait is far too long for an oil change! (2 1/2 hours!)Would have been nice to know they had a shuttle. More

by Spoon85
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Recommend Dealer
No
Employees Worked With
Joseph Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

I bought my Toyota in 07. Serviced it there everytime. Basic service price has sky rocketed. Sometimes they try to sell unneeded extras. More

by GNGUMBY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

The salesman was very polite and professional. It was a pleasant experience. Thank you for your help More

by DMG5858
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Very good service I don’t see the value of an essay to review service appointment More

by starjoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Great service from the driver to the front counter and the mechanics. Highly recommend Toyota More

by SP93533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Corliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

My appointment was at 9 for my brakes my ticket got misplaced I guess so I end up not getting my car back until about 4 o’clock,the rental car lady was the only one act like she cared More

by WALKBC78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

The salesman was friendly and patient with me although he said that I was hard to deal with I feel that I got a fair deal. Everyone I met was very nice and friendly if it continues thur the service time I wi More

by fishingday2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Friendly staff, fast and efficient service. Did what they said they would do and explained about my new vehicle More

by kennjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dale
September 01, 2023

They are friendly, (especiallyJohn) efficient and fair. Dealing with them so far hs been totally positive. Dtill yet to be completed, though More

by Warrende
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gause
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