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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
August 13, 2023
I e asked for a copy of the CarFax history report at least five times and I get no response! least five times and I get no response! More
by rkirkland
Verified CustomerEmployees Worked With
August 13, 2023
Excellent customer service! Appointment reminders. Understands the customer’s concerns. Easy location to find. The shuttle serve is amazing! Appointment reminders. Understands the customer’s concerns. Easy location to find. The shuttle serve is amazing! More
by CAROL
Employees Worked With
August 13, 2023
I was disappointed that when I just recently had a tire replaced that couldn't be fixed because of a screw puncture, they over inflated the tire pressure to 41, which should have been 35, and didn't bother replaced that couldn't be fixed because of a screw puncture, they over inflated the tire pressure to 41, which should have been 35, and didn't bother to check the pressure on the other tires. I was surprised by this. I was pleased with my overall service though - got my truck in on schedule and fixed the problem quickly. More
by TGRAHAME
Employees Worked With
August 13, 2023
Made an appointment for the servicing. Waited quite a while to be helped, cars are waited on in the order they arrrive, whether they have an appointment or not. Maybe a separate line for Waited quite a while to be helped, cars are waited on in the order they arrrive, whether they have an appointment or not. Maybe a separate line for folks with appointments? Alex was great - he knew what the servicing required and gave me an estimate of cost. The car was ready faster than I expected. More
by Mslinkard
Employees Worked With
Alex Salazar
August 13, 2023
A very welcoming crew at Panama City Toyota,very down to earth,good hearted, friendly & concerned for customer needs. I plan to do business again down the road. Thanks earth,good hearted, friendly & concerned for customer needs. I plan to do business again down the road. Thanks More
by JAMESDODGE72
Employees Worked With
Randy Armstrong
August 12, 2023
I wish the waiting time was less. .. Maybe more employees to shorten the time., but they are good guys .. Maybe more employees to shorten the time., but they are good guys More
by 1217frs
Employees Worked With
Other Employees :
Alex Salazar
August 12, 2023
Some service issues not completed and info in computer wrong but they fixed them. Sorta wrong but they fixed them. Sorta More
by CROMBIESC
August 12, 2023
Super friendly and knowledgeable people who seemed to really care about us and our vehicle really care about us and our vehicle More
by AKAI_HIBISCUS
Employees Worked With
August 12, 2023
Great service. Great value. Got me in and out on time no high pressure sales. Always pleasant and polite Great value. Got me in and out on time no high pressure sales. Always pleasant and polite More
by sdk71986
Employees Worked With
August 11, 2023
They are liars and crooks. I will put it on social media and let the base commanders know. I will put it on social media and let the base commanders know. More
by Doris Hoffman
Employees Worked With
