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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 30, 2023

Customer service is well organized and efficient. The service on my Corolla Cross as well as the recall were executed in an expedient manner. The staff is very friendly and helpful. More

by ivanlake
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Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Always have wonderful experience. Friendly tech and staff. Would recommend to friends and family.easy to make appointments More

by shetamm1936
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Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Excellent,, courteous, thorough professional service and experience!! I appreciated the manner with which I was treated More

by Marymyers240
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Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Easiest service ever. Your staff is awesome. Much faster than expected. Super easy process. Very clean dealership. Exactly how many more words do you need? More

by sheila.kelley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
Jul 29, 2023 -

sheila.kelley responded

Your staff is awesome. Much faster than expected. Super easy process. Very clean dealership.

July 29, 2023

Thomas always takes such good care of me and my 4Runner. I wouldn’t think of going anywhere else. More

by AMEADOWS0403
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Recommend Dealer
Yes
Employees Worked With
Reid Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

This was an easy process, professional and I had minimal time to close the deal… and they easily accommodated me! More

by DALETURNER10
Recommend Dealer
Yes
Employees Worked With
Nathan Lilavois
July 29, 2023

Great service by Patrick. His customer service is outstanding! He has excellent phone skills and great follow up. More

by fittqm
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Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Patrick, my service rep, always keeps me informed on what service my Highlander requires and takes good care of me. I like Toyota service. More

by ronrago
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

DEALERSHIP. IS. VERY. EFFICIENT. WITH. THE. MAINTENANCE. SHEDULES... OVER. THE. LAST. TWENTY. YEARS I. AM IMPRESSED. WITH. THEIR. WORK. More

by VALMISEREZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
July 29, 2023

Excellent service and great job. Joseph did good job on my vehicle. Toyota is always the best More

by NATASAFENN17
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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