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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 28, 2023

Sales people were courteous and professional. Definately would recommend the dealership. Experience with service had always been very positive. More

by pdemonch
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

I made an appointment. Check-in was great, as usual. Service was perfect and fast! More

by Trish
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Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

In general, I’ve been satisfied with Panama City Toyota, although issues have been more common in my recent service experience. More

by RONSPEER
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Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Josey ROCKS! He is very professional and helped me along the car buying journey. He helped me get the car I wanted with no hassle or pressure. Thank you Dan and J More

by moriartymes
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Mun, Josey Nixon
July 28, 2023

Quick and efficient service. Kept me up to date on the status of my vehicle More

by EDWARDCDOSS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
July 28, 2023

They do great work and you can count on things being done right the first time. More

by slywarren49
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Joseph always takes care of us! He always gets us right in and is very honest when diagnosing problems. More

by JCDODGERS8
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Tray - Professional, competent, friendly. He has been my service advisor for some time. Always Outstanding! More

by CS5
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol the driver / Exceptional
July 27, 2023

Henri was very helpful and provided a wonderful experience with the purchase of my new vehicle. More

by coach
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Recommend Dealer
Yes
Employees Worked With
Troy Lassiter-Business Manager, Henri Harrison
July 27, 2023

The service was good and fast, the attention to the customer at first wasn’t polite but towards the end I got a nice person who waited on me and everything was ok. More

by Hellen
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Recommend Dealer
Yes
Employees Worked With
Corey Butler
Jul 28, 2023 -

Hellen responded

When I first got to the dealership I got in line and was ignored some one came after me and got attended immediately. When I finally get inside the room I approached one of the attendant and he told me with an ugly tone I’m busy, but the other employee that was sitting next to him called me over and took very good care of me in a very nice manner.

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