Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,898 reviews
Verified Customer
July 24, 2023
A quick response for an appointment to locate a squeak in the front end of my 4-Runner. A minor adjustment to the hood latch eliminated the squeak. Handled in quick professional manner. the front end of my 4-Runner. A minor adjustment to the hood latch eliminated the squeak. Handled in quick professional manner. More
by Jasper
Employees Worked With
July 24, 2023
Very pleased with the vehicle and service we received from Panama City Toyota. Ben was excellent in telling us all the information we needed to make a good decision of our new car. Everyone there was cou from Panama City Toyota. Ben was excellent in telling us all the information we needed to make a good decision of our new car. Everyone there was courteous and friendly! More
by h2onoles
Employees Worked With
Ben, Roland, Veronica
July 24, 2023
Happy with the end product. I can only say that I would have called me if the estimated completion time was off by 1 1/2 hrs. Rather than me having to phone in for the status. D I can only say that I would have called me if the estimated completion time was off by 1 1/2 hrs. Rather than me having to phone in for the status. Dealership overall is always professional and courteous. More
by Bruce Butler
Employees Worked With
Roland in Accessories
July 24, 2023
Amber was awesome in taking care of us. Her willingness to go pull every veh around for us to look at was amazing. She was very professional and very informed about the various vehicles on Her willingness to go pull every veh around for us to look at was amazing. She was very professional and very informed about the various vehicles on the lot and what would be coming in. Would refer Amber to my friends and family. Was not as pleased with as much with your finance manager. He was not through in going over our paperwork but only was interested in selling us an additional warranty. Blake needs to make sure he covers everything like interest rates, payments, etc. He did not do that with us. More
by jtmelvin1960
July 24, 2023
Everything went smoothly and efficient. Very informative and accommodating. The credit was quick and not pushy for extras that weren’t wanted. Very informative and accommodating. The credit was quick and not pushy for extras that weren’t wanted. More
by Tamwillis
July 24, 2023
Always accommodating and great customer service! Shout out to Trey and the entire service department staff! Shout out to Trey and the entire service department staff! More
by buddy.beavers
July 24, 2023
Chris Schmidt is phenomenal. This is the 4th time he's helped me and he always goes above and beyond. Communication is terrific so is his response times. Always very clear as to This is the 4th time he's helped me and he always goes above and beyond. Communication is terrific so is his response times. Always very clear as to what to expect. I did not purchase my current Lexus from this dealership, but it will absolutely be my first call when I'm ready to purchase again. All due to Chris' communication, service, etc. Thanks (Gordon T.) More
by gordon10
Employees Worked With
