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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
Verified Customer
July 24, 2023
Toyota service department did a very good job taking care of my problem. Although I didn’t have an appointment because it was an emergency situation, they fit me in and fixed my damaged tire. They kept me in of my problem. Although I didn’t have an appointment because it was an emergency situation, they fit me in and fixed my damaged tire. They kept me informed and it was hassle free. I appreciate Toyota dealership. More
by Jowen550
Employees Worked With
July 24, 2023
Overall great experience. Everyone was nice, and the wait was decent. Schedule if was a breeze. Everyone was nice, and the wait was decent. Schedule if was a breeze. More
by gravidpara1
Employees Worked With
July 24, 2023
Always very attentive Service is great. Love going there always No major problems with this vehicle. They check everything out real well. Love going there always No major problems with this vehicle. They check everything out real well. More
by etnewpc304
Employees Worked With
July 24, 2023
I was told the price would one thing but when it was time to pay it was double..then they wanted to keep my vehicle overnight..after I informed the guy that wasn't an option I got my car back an hour later.. to pay it was double..then they wanted to keep my vehicle overnight..after I informed the guy that wasn't an option I got my car back an hour later...I went in for ac diagnostic.. More
by Alexwill9919
Employees Worked With
July 23, 2023
Panama City Toyota has amazing customer service! They contact you personally when it is time to have your automobile serviced. When you arrive you are greeted professionally and politely by all st They contact you personally when it is time to have your automobile serviced. When you arrive you are greeted professionally and politely by all staff. Your vehicle is serviced in a very timely manner. Thank you for everything! More
by pcreamer123
July 23, 2023
Very nice waiting area. Service was great. They were very thorough with explaining work need to be done on my car. Service was great. They were very thorough with explaining work need to be done on my car. More
by dineydelano
Employees Worked With
July 23, 2023
Service has always been great. Wish I could say the same for sales. Have tried to buy twice but couldn’t. Patrick in service has always been great, both with my old car and now w Wish I could say the same for sales. Have tried to buy twice but couldn’t. Patrick in service has always been great, both with my old car and now with my new one. He seems to really care about his customers and fully explains what is going to be done. I will use him for as long as I own a Toyota product. More
by fsurulz
