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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 23, 2023
Very helpful and polite. Went above and beyond to help put me in a safe, clean newer used vehicle. Appreciate all those who helped me. Thank you so much! Went above and beyond to help put me in a safe, clean newer used vehicle. Appreciate all those who helped me. Thank you so much! More
by blndy75
Verified Customer
July 23, 2023
Trey Miller is an excellent service rep. He understands what is wanted, engages supervisory mechanics when needed, arranges loaner or rental vehicles, and keeps customers informed on mainte He understands what is wanted, engages supervisory mechanics when needed, arranges loaner or rental vehicles, and keeps customers informed on maintenance progress. My experience with him, the rental crew, and the shuttle driver have been a joy. When we get ready to purchase another Toyota it will be from Panama City. More
by SDWILEY1
Employees Worked With
July 23, 2023
Dealt with two sales representatives due to first one getting tied up on the day of the sale. Both were extremely helpful and during the experience. Very happy with the dealership in general. getting tied up on the day of the sale. Both were extremely helpful and during the experience. Very happy with the dealership in general. More
by pdemonch
July 23, 2023
Panama City Toyota always provides excellent service. Patrick was very knowledgeable and took the time to explain all findings of the service technician. Patrick was very knowledgeable and took the time to explain all findings of the service technician. More
by JANIEMAE1
July 23, 2023
I scheduled an appointment and waited 20 minutes to be seen and then another hour and a half for my car to be serviced. Pricing was different that quoted over the phone. Poor communication between call ce seen and then another hour and a half for my car to be serviced. Pricing was different that quoted over the phone. Poor communication between call center and service advisors. Finally when I settled up the bill I went to my car and the low washer fluid light was still on!! They didn’t even top that off, had to go back inside and ask! More
by stacy.snow1125
July 23, 2023
Joist was a very good salesman will buy from him again but most of the other salesman and saleswoman were rude and stuck up,Really the one that had me move my tradein. but most of the other salesman and saleswoman were rude and stuck up,Really the one that had me move my tradein. More
by lhowlett76
July 22, 2023
Waiting in the showroom is pleasant and the work is done before you know it. The tecks are efficient and helpful. before you know it. The tecks are efficient and helpful. More
by kenmakesmemoney
Employees Worked With
July 22, 2023
Scheduled an appointment for my 20k mile scheduled maintenance and Trey helped me out. It was my first time using Toyota for my Scion and everything was done super quickly. Trey answered all my questi maintenance and Trey helped me out. It was my first time using Toyota for my Scion and everything was done super quickly. Trey answered all my questions without making me feel like an idiot so I appreciate that. I’ll definitely be back and will be asking for Trey. Please tell Trey I said thank you! More
by Jcmars89
Employees Worked With
July 22, 2023
5000 mile service on my 2022 Venza. In and out in 35 minutes. I will be back. In and out in 35 minutes. I will be back. More
by ard964
Employees Worked With
