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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
Verified Customer
July 22, 2023
Trey was Informative and courtesy my van was done a day early I was pleased early I was pleased More
by Acc0603
Employees Worked With
July 22, 2023
Amber was great. She has everything set up and ready for when I got there. The process was so easy. She was very friendly and professional. I will be recommending her She has everything set up and ready for when I got there. The process was so easy. She was very friendly and professional. I will be recommending her to anyone looking for a new car. More
by ajprov356
July 22, 2023
Took RAV4 because of slow leak in tire, Did not have appointment but Trey was very nice and made sure our tire got fixed in a timely manner appointment but Trey was very nice and made sure our tire got fixed in a timely manner More
by alanstrunk
Employees Worked With
July 21, 2023
Happy with the service preformed on my FJ cruiser and would bring back when need service again would bring back when need service again More
by Pkirby404
July 21, 2023
I have always been very happy with PC Toyota. That said, the last visit was terrible...aggravating... way below what I've come to expect. Made an online appt. to have rear brakes done and 90k That said, the last visit was terrible...aggravating... way below what I've come to expect. Made an online appt. to have rear brakes done and 90k oil change... tire rotation, etc. 5 and a half hours later it was finished. Doesn't sound so bad? They never did the brakes!!! 5.5 hrs for an oil change! Greasy finger prints all over my white car. I called 3 times to speak with a manager before writing this review, no answer. No response. Very disappointing. I seriously considered taking my business elsewhere over this, but we have been doing business there for 15-20 years and this is the first time I have been thoroughly annoyed. I know you can do better, and I expect better. More
by gregtraxler
Employees Worked With
Alex Salazar
July 21, 2023
I was so thankful to be squeezed in for an oil change and they where able to fix my key in the same visit. Thank you joeseph for great service ! they where able to fix my key in the same visit. Thank you joeseph for great service ! More
by Vallettov
Employees Worked With
July 21, 2023
My experience with Toyota was definitely an experience. The service team was great. Joseph Overby went above and beyond with excellent customer service. Mark the shuttle driver was awesome. They deserve ra The service team was great. Joseph Overby went above and beyond with excellent customer service. Mark the shuttle driver was awesome. They deserve raises. More
by Montij5454
July 21, 2023
Efficient service scheduler. Didn’t like that I had to double back for my extra key fob 2 weeks after being there for service Didn’t like that I had to double back for my extra key fob 2 weeks after being there for service More
by mrsknox73
Employees Worked With
July 21, 2023
I have been in business with them for some time and I can tell all positive thoughts, They are good at take care of your tayota, Chris Shmidt is a good advaiser can tell all positive thoughts, They are good at take care of your tayota, Chris Shmidt is a good advaiser More
by IGORSANISINS
Employees Worked With
