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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 18, 2023

Great customer service. Nice facility. Service advisor very helpful and professional. Will be back when I need service work. More

by bc08jh207
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darrall Moulder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

John was very helpful and considerate. He would follow up both an appointment times and also the day after I got the car. More

by 5MARYW99
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Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

We have purchased at least 3 vehicles from Henri Harrison at this dealership in the last year or so. We could not be more pleased with him and Panama City Toyota. More

by ROBERT@WALBORSKY.COM
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Yes
Employees Worked With
Henri Harrison
July 18, 2023

I have never had a problem with this dealership. They are always trying to make sure I know what's going on. More

by CAVEMANGARY63
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Recommend Dealer
Yes
Employees Worked With
Corey Butler
July 17, 2023

I have trust and trust our dealership, they are very professional and I get my car back within an hour ! More

by HBROD1949
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
July 17, 2023

Good customer service and quick service. Would recommend to my friends and family for sure! More

by ambar.beckett
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

I was out of my state while visiting Panama City Beach when I needed a car repair. High standards at Toyota. Thank you, Suzanna Swann More

by AKA
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Panama City Toyota gave great service (this visit was a tune-up) on this visit and previous ones as well. They finished early and everything seems to be working well! We price-checked against other service More

by jacyelmore
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Always kind and I usually don't have to wait too long. The service department is always kind and I usually don't have to wait too long. More

by tilliededeo
Recommend Dealer
Yes
July 17, 2023

Great customer service - go above and beyond for the customer - great experience from the beginning More

by Andy Thompson
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Clemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy and the finance team, Nathan Lilavois
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