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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 15, 2023
My service advisors are always kind and helpful! I can always trust them to take care of my baby I can always trust them to take care of my baby More
by kljeter
Verified CustomerEmployees Worked With
Other Employees :
Tom Cash, Alex Salazar
July 15, 2023
Panama City Toyota always makes sure my highlander is in top top shape and I love not having to bother with the hassle of car maintenance. top top shape and I love not having to bother with the hassle of car maintenance. More
by WILLIAM.KUEHL
Employees Worked With
July 15, 2023
I was told that my broken piece Of my Car Interior was broken and needed to be replaced and later I am finding out that it is under the manufacturer warranty and they did nothing to help me Replace it. broken and needed to be replaced and later I am finding out that it is under the manufacturer warranty and they did nothing to help me Replace it. More
by Ashpga98
Employees Worked With
July 15, 2023
Very good in dealing with prospective buyers. Ver friendly and willing to answer all questions. Ver friendly and willing to answer all questions. More
by jandofuqua
Employees Worked With
July 15, 2023
Great service center for my car. They offer a shuttle or a comfortable waiting area. They offer a shuttle or a comfortable waiting area. More
by LLEDCB
Employees Worked With
July 15, 2023
I have always had quality work and Chris Schmidt is my favorite Service advisor. He has always made suggestions and explained what work needs to be done. favorite Service advisor. He has always made suggestions and explained what work needs to be done. More
by CONSTRUCTION10
Employees Worked With
July 15, 2023
Great service fast service excellent care from Pat Tansey. Car was left running with AC on high due to hot temp and was being monitored by one of the employees couldn't ask for better service. Tansey. Car was left running with AC on high due to hot temp and was being monitored by one of the employees couldn't ask for better service. More
by DPFIREMEDIC
Employees Worked With
July 15, 2023
Waiting area was clean and comfortable! Coffee service was fresh ! I checked in at 10 and was there till 6. I was kept up dated as the work was being done! Coffee service was fresh ! I checked in at 10 and was there till 6. I was kept up dated as the work was being done! More
by Huntersgranny917
Employees Worked With
July 14, 2023
I Love Toyato and being in the Toyato family with my Rav4. Suv . Carla Sheppard Rav4. Suv . Carla Sheppard More
by carlasheppard47
July 14, 2023
My scheduled appointment took over 2 hours, even though they had my car back in the service area for about 20 mins. I asked to have them look at my tires due to tire pressure issues, after my service I con they had my car back in the service area for about 20 mins. I asked to have them look at my tires due to tire pressure issues, after my service I continued to have the same issues. More
by TIFFANYLY92
Employees Worked With
Alex Salazar
