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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 09, 2023
Friendly group. Nice experience.. Made me feel comfortable in every aspect of transaction. Thank you Team Toyota! Nice experience.. Made me feel comfortable in every aspect of transaction. Thank you Team Toyota! More
by Olgasudypulliam
Verified Customer
July 09, 2023
The employees were Quick and efficient and very polite. They got the job done and I was on my way home in no time. They got the job done and I was on my way home in no time. More
by Jdmelvin
Employees Worked With
Other Employees :
Tom Cash
July 09, 2023
Waited in my car 20 min before I had to get out of my car and attempt to find an advisor to assist me, my appointment was spent more time waiting for customer service than when my car was being serviced. I w and attempt to find an advisor to assist me, my appointment was spent more time waiting for customer service than when my car was being serviced. I would go to a different Toyota dealership is they weren’t so far away. When I finally got a service advisor to help me, he was was quick but didn’t ask me any questions or any other concerns about my vehicle, I felt very unimportant as a Toyota customer even though I bought a car from this dealership. More
by elotitopcb
July 09, 2023
Great service professionals, always friendly and helpful. Trey Miller always goes above and beyond to keep you posted on when the car is ready. I received update from him every few hours. I always recommend Trey Miller always goes above and beyond to keep you posted on when the car is ready. I received update from him every few hours. I always recommend you service department to anyone with a Toyota. More
by HSOFTAIL2006
July 09, 2023
One of the best sales person I have ever met in my life. Thank you so much Amber!!!! Thank you so much Amber!!!! More
by kennyj495
Employees Worked With
Other Employees :
Can't remember her name but our financial lady. Awsome!!Awesome!!! Thank you
July 09, 2023
Very slow on the check in process. Arrived 30 minutes before appointment time (12:00) and it took almost 40 minutes before someone came and checked in our vehicle. They should at leas Arrived 30 minutes before appointment time (12:00) and it took almost 40 minutes before someone came and checked in our vehicle. They should at least try to check in the vehicles that are all lined up( 6 vehicles during our time there). More
by alanstrunk
July 09, 2023
They were very prompt and helpful to fix my car within the same day when it was originally 3 days out. the same day when it was originally 3 days out. More
by itsashleywagner
Employees Worked With
July 09, 2023
Trey was extremely helpful and awesome, would come back to see him. Thanks trey keep up the good work. to see him. Thanks trey keep up the good work. More
by LINKMAN5000
Employees Worked With
