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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 08, 2023

Excellent service. I was able to get in on time and the work was completed within an hour. The recommendations of the agent we’re excellent. I’ll see you six months fro More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I was towed in due to battery going bad. My regular service department man fixed me up very quickly. I recommend this dealership very highly. More

by MBAR50
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

The car was a week late but the sales team did a great job at making my buying experiance a good one. More

by williamlane462
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Flitcraft
July 08, 2023

Service is always prompt and courteous. Very good value for the service provided. I would recommend this dealer. More

by jpwindyhill
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Absolutely excellent place for getting your toyota serviced. Wait time and waiting area are nice. I'm happy to get my car services done here. Been surg toyota dealership service center to get my toyo More

by KPARIKH82276
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Best dealership and hardest working ever. Henri is amazing and the most helpful person we have dealt with. More

by NAWDUDENIN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
July 08, 2023

Dependable work. In this day and age that is not always the case. Took advantage of the Michellin tire special going on and got new tires. More

by amberpate7117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Trey does a great job handling customers and has always helped come to a solution if there is any problem. The ladies that drive the shuttle are always super helpful & love that the shuttle service is avai More

by SUNBUTTERFLY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Watson
July 08, 2023

My most recent experience was better than previous ones in service department. The sales I don't recommend I was taken advantage of being a single unknowing female they got me for 10,000 more than the mark More

by SHELLY.1966
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Alex was great, he was very helpful and went out of his way to accommodate me. More

by Sherry
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Salazar
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