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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 03, 2023

Service appointment was on time and quick. Service was thorough. Waiting area is nice. Excellent appointment. More

by SAS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

I've enjoyed myself within your facility. Since the late 1980's; I've met a lot of individuals within your building that I now can say we were friends past and present starting with Rusty Hi More

by RCLYDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

On time service and completed with satisfation to workmanship, time estimated, knowledge of maintenance required. Thank you More

by SLANKFORD76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

The best dealer in all USA 🇺🇸, the competitive prices and quality customers service. I recommend 100% More

by proskater39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
July 03, 2023

The service was timely. Customer representative was friendly and took the time to explain service. More

by traceyhutch67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

I was from Miami, needed an appointment so I wanted. They had told me it was going to be a 3 hour wait, but it was more like 45 minute wait and I was out best service not even in Miami. More

by vmosquera2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Took 4 hours to replace a tire. Why even make an appointment. That is really ridiculous. More

by WSCOOBY
Recommend Dealer
No
Employees Worked With
Not sure my son took my truck in
July 02, 2023

Dealership seemed organized and friendly after the negotiations were completed. It is always an uncomfortable situation to spend substantial monies on a vehicle, and then being sold on the other items More

by Bikerbtom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Bikerbtom responded

negotiations were completed. It is always an uncomfortable situation to spend substantial monies on a vehicle, and then being sold on other items, that is in-material to our desires. In observation the key component is the reception area and in this opinion, the grade is a very low

July 02, 2023

I was from out of state and they took care of my problem without an appointment. I appreciate them helping me in my urgent crisis. Great service with a smile! More

by Bageejakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
July 02, 2023

Trey was polite and courteous! Quick turn around. Was out in less than 30 minutes for 15,000 mile check up! More

by deb.edmondson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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