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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

June 19, 2023

I have been a customer for over 12 years with no fault at their end. They are professionals and very efficient. I usually enjoy my visit and get everything repaired properly. More

by MBELKADY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

Panama City Toyota is a stand up kind of business. I have had problems with my car and they have sent someone out to get my car for me! More

by kbranch4706
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

They always get you in and out pretty quickly. If there is a delay, they let you know and keep you updated on maintenance needed. More

by Bigrog
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

The service department is great Beginning with the Service Writers who keep you informed trough your stay More

by HENRYHUNTERT00
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

Todo Exelente muy buen trato en la compra muy buena agencia para comprar y hacer negocio More

by JoseChaves
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josey Nixon
June 18, 2023

Had a great experience at this dealership. I was in and out with a new truck under 3 hours. Gave me a fair trade on my old truck and a good deal on the one I bought. I will definitely go bac More

by ADAMBEST35
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josey Nixon
June 18, 2023

Expedient and great job. In and out with no delays. Waiting area is wonderful, good food. More

by PELTKF
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Josh Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

I called about my BSM light coming on and the information came up for me to go to the dealership. When I made the appointment I told them but when I was called to check out the person said that they did the More

by SUEOVERTON59
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Scheduling is always a chore. There aren’t enough employees to take care of all the customers, so a lot of corners get cut in the service department. I prefer to get my Toyota ser More

by CUSTOMER6020
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Chris Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Bought 3 cars here and never had a problem. Service is quick and easy. Knowledgeable technicians work on my vehicles and don't sell me stuff I don't need. And that Zachary Thomas deserves a pr More

by DRIFTSPEC300ZX
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
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