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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

June 16, 2023

Joseph overby should learn how to speak to people and not be a condescending jerk. Also it shouldn’t have taken TWO hours for an oil change. More

by SGLYNCH729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Overby
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Got what we wanted and was great to answer any questions John was the best More

by NDFISH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

They found the right car for me with the options I wanted at the right price. More

by tom.webster66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gause
June 15, 2023

Friendly, good service, professional. The only thing I wish was different is it taking almost 2 weeks to get in for service. More

by jlosee0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Mount
June 15, 2023

Patric is always very helpful and has such a positive attitude! The service technicians do a great job and found a nail in my tire before I even knew I had a problem. More

by flcnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Great work and communication. Car was in and out in one day. Shuttle was very helpful as well. More

by Jocelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the shuttle driver was very sweet.
June 15, 2023

Love this dealership! They are so quick and professional, and I never feel pressured. Great place and great team! More

by THENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Super nice staff. Very fast! I thought I’d be there forever seeing all the cars ahead of me but it was just a little over an hour for an oil change and filters changed More

by luongtl82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Didn't have the tire we needed for a trip and to take it some where else. But y'all did the oil change and safety inspection More

by stuart.saufley
Recommend Dealer
Yes
Employees Worked With
Patrick
June 14, 2023

When I pulled up guy said someone would be with me and no one never showed up. After 20 mins I got out and went inside to be seen More

by LOOPIE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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