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Panama City Toyota

Panama City, FL

4.7
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,897 reviews

June 12, 2023

The service was great and the workers were excellent. The service there is very nice the people are wall about the customers More

by SHERREALSMITH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Not a good experience- pricing-wait time. ..went to Pep Boys- great experience and cheaper! More

by Joneslm
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Matt Rowe
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

The service department has always been professional and knowledgeable. Fast service. It is a pleasure doing business with Joseph. More

by Map365
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Was in sue to a recall notification. Both the scheduler and serving of the isssue was done with complete professionalism and courtesy. Service did find other maintenance issues but did More

by MARABETH.NICHOLS
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Recommend Dealer
Yes
Employees Worked With
Cory?
June 12, 2023

I’m happy with the reliable fast service I receive when I come in for scheduled maintenance and I like getting detailed projections for my future scheduled maintenance so I can plan accordingly. Thank you! More

by ROSANNEOFTHESEA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

One of the best. Honest, professional, competent, trustworthy. 18 years as their customer. 😊Very efficient. More

by LFPRICE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
June 12, 2023

Been servicing my 2007 Tacoma since 2013. Outstanding customer service! High quality service experience. Will continue to service my vehicles at PC Toyota! More

by trogiano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Only been here for service. I come because I don’t wait outside very long on a person to take my keys when I first arrive. More

by Thomastwl1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Service is good but last service appointment car was taken in 45 minutes after appointment. More

by Brianb56bch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Cash
June 12, 2023

Came in with out appointment needing a battery and they had me out the door in a very short time More

by CAROLHOLLEY988
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
Jun 12, 2023 -

CAROLHOLLEY988 responded

Mat Rowe waited on me

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