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Panama City Toyota
Panama City, FL
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,897 reviews
June 07, 2023
Excellent service…. . Proud of the outcome and will be back and also refer others. Thank you. . Proud of the outcome and will be back and also refer others. Thank you. More
by ROCKY21
Verified CustomerEmployees Worked With
Other Employees :
Rocky Mount , Sage Mount, Josey Nixon
June 07, 2023
Patrick in the service department was fantastic. I can’t quite say the same thing for the garage. I brought the car back in because it was leaking oil after service. Cory assurance of some thing I t I can’t quite say the same thing for the garage. I brought the car back in because it was leaking oil after service. Cory assurance of some thing I think is important with any kind of mechanical work. Enough said More
by BCMONTFORT
Employees Worked With
June 07, 2023
They have always been curious and prompt when I schedule to bring my SUV in for service. to bring my SUV in for service. More
by TYMURRY
Employees Worked With
June 06, 2023
Toyota dealership went above and beyond to fix my map problem in the navigation system problem in the navigation system More
by snow46
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
June 04, 2023
I felt unheard. Management was rude. Told me to take my business else where. After knowing I was from out of state and had no resources here. Would not let me explai Management was rude. Told me to take my business else where. After knowing I was from out of state and had no resources here. Would not let me explain what was going on with my car. Worst experience I have ever had with toyota. Especially the manager Chris very very rude! More
by Kassic18
June 04, 2023
My service advisor is top-notch. He asks in my best interest and I trust him. He asks in my best interest and I trust him. More
by steve.griffith
Employees Worked With
June 03, 2023
My maintenance was completed in a very timely manner and Trey and Matt were very helpful. Trey and Matt were very helpful. More
by PARKERMWP
June 02, 2023
My husband and I are confused as to why filters are no longer part of the oil change process anymore? I’ve been bringing my toyota 4 runner here since I bought it in 2016 and have never been told the filt longer part of the oil change process anymore? I’ve been bringing my toyota 4 runner here since I bought it in 2016 and have never been told the filters are a separate charge. $95 dollars for an oil change is outrageous. I guess I’ll take it to walmart or anywhere else where filters are included from here on out. Really very disappointed because service has always been great here. More
by KATHYKING2177
