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Panama City Toyota

Panama City, FL

4.7
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,897 reviews

May 31, 2023

Very professional and smooth. Certain fees are too high though and needs to be brought down to average. More

by fast3203
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Recommend Dealer
Yes
Employees Worked With
Mark Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
May 31, 2023

Very nice and polite sales guys they did their very best in helping us purchase a vehicle. More

by mariletheldridge
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Recommend Dealer
Yes
Employees Worked With
Nathan Lilavois
May 30, 2023

Panama City Toyota has such a great team! They were able to get me in right away. Not to mention, Alex was super helpful! More

by Bre
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Recommend Dealer
Yes
Employees Worked With
Alex Salazar
May 30, 2023

Very professional service department. Mechanics are excellent and thorough. Joe Overby is very knowledgeable and professional More

by michael.hoover6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Excellent sales personnel. Henri Henderson and Blake in finance were both excellent, very knowledgeable and helpful with the whole process. Thank you for being honest and up fr More

by Shawn
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Recommend Dealer
Yes
Employees Worked With
Mike Corliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake in finance, Henri Harrison
May 30, 2023

Toyota needs to give Joseph arrays. Great customer service. I will be bringing my car back just because of him. More

by JOEYVIRGA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

The service department has four spacious lanes for customers to take advantage of when dropping vehicles off. Dropped my vehicle off for recall completions. More

by c b spence
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Recommend Dealer
Yes
Employees Worked With
Heather Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Joseph Overby is the reason we come back ! He is a wonderful person and is always polite and helpful in every way! More

by JOYCEMORRIS244
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

The service that I have always received from PC Toyota is superb. Most recently I had my 2015 RAV4 in for my 120,000 mile service. My service manager did an outstanding job to make sure everything was wel More

by hmattweaver
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
May 30, 2023

My service advisor, Joseph, always does a fantastic job for me! Very nice waiting area as well. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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