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Panama City Toyota

Panama City, FL

4.7
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,897 reviews

May 27, 2023

Very prompt and courteous. Takes care of their customers with pride. Very helpful with questions. More

by GKROWELL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

The staff was professional, efficient, informative. Keep me abreast of the process of my vehicle More

by tkinnear2000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Staff are always very friendly, and they are very efficient with getting the job done. More

by oconnell.john22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Appeared to be over booked. Was there 2.5 hours. Way longer than in the past More

by CARLAHULION0629
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

The people who work in the service area are friendly and very helpful and efficient. More

by STEVEPAROS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Everything great. No issues whatsoever. Smooth as can be like always. Keep it up guys More

by JOSERODRIGUEZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 26, 2023

The issue is worse with the info center than before we brought it in. It’s not fixed. More

by MATT.STRAUTMANN
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Trey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Open up on time and was very curious and completed work promptly. Explained everything that was done. More

by kenabyrd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

John was great, very knowledgeable. Individual in finance only employee not customer friendly during process. More

by wright.us
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Honest. Caring about the clients. Carefully went over my bill. Asked if I had any more questions. More

by jsghioto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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