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Panama City Toyota

Panama City, FL

4.7
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,897 reviews

May 21, 2023

I think matt is the greatist. I wouldn’t take my Lexus to any other service rep. You got a good toyota representive in Matt and those are hard to find More

by Ebbb1
Service Price Transparency
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Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Clean,fast, friendly service. Easy to make appointments Conveniently located Thank you so very much More

by Farahpresley
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
May 21, 2023

Great experience! Great customer service! Didn’t have an appointment and they got me right in and out within an hour! More

by KPCUNN2
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Yes
Employees Worked With
I don’t see him
May 21, 2023

Excellent service and customer support from your team! !! Chris the service manager is very helpful. More

by fryeangi
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Courteous & professional service! Short wait time to in comfortable waiting area. Highly recommend this location! More

by sshults55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Appreciate being able to get me scheduled for a repair while I was on vacation More

by whit9
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Service advisor was very friendly, kind, and helpful! Wait was not as long as expected, so that was a great surprise! More

by not4you_24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Comfortable and clean with great amenities and friendly employees. Waiting on service is more relaxing in this facility! More

by Gunz21
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

I came in late afternoon(4pm) without an appointment but still they got me right in and out within 20 minutes. This was a due tire rotation with the many point inspection. Recommended window shield wipers More

by SHUZE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 20, 2023

Last minute maintenance service assistance and was out in a timely manner. Thanks so much, Pat! More

by jonesyb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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