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Panama City Toyota

Panama City, FL

Overview
Employees
Reviews
Vehicles
4.7
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,896 reviews

May 14, 2023

Courteous, knowledgeable and professional service members have always provided excellent and quick service; highly recommend them. More

by dedeacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023

Our daughter took this vehicle in, said service rep was very nice and helpful, and answered all of her questions. She was in and out in no time. More

by rjajfeist
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cash
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May 14, 2023

Always a great experience with them. This is our 4th Toyota Will stay with Toyota's! More

by PFSFLASHLIGHT@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 14, 2023

Always courteous and puts the customer first. Service is prompt and always explains everything in detail. More

by millerkd1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023

He was polite, he was concerned about making sure I was satisfied with the vehicle I chose. More

by pmosley05
Recommend Dealer
Yes
Employees Worked With
John Nicholson
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May 13, 2023

I had a friend refer me to the dealership and salesman. I'm very pleased with the customer service I received. John Nicholson came highly recommended. Blake in finance was helpful and nice. I drove three More

by Sabrinagriggs48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland,Blake
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May 13, 2023

Very attentive to my concern and took care of my problem right away. Felt my car was in good hands. More

by PAPILLON9950@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
I think Patrick 🤔
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May 13, 2023

Josey Nixon was excellent. Knowledgeable, professional and friendly. Veronica Negron in the finance department was accommodating, professional and pleasant to work with. Our ex More

by CROSES1952
Recommend Dealer
Yes
Employees Worked With
Veronica Negron, Josey Nixon
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May 13, 2023

Service is always excellent with a very friendly staff! Thank you so much Panama City Toyota More

by susanshigby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
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May 13, 2023

I took my car in without an appointment and they had it checked out in 1/2 hr More

by ruthadkison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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