Back

Panama City Toyota

Panama City, FL

4.7
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
Contact Dealership

959 West 15th Street

Panama City, FL

32401

Directions

By Type

Showing 2,896 reviews

May 10, 2023

Matt was fantastic! ! He had my vehicle finished in the amount of time promised and I wasn't late picking my kids up from school More

by PartsGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

The best service in the world. Truly phenomenal! Wouldn’t go anywhere else ever in my life! More

by MATTHEWROWE3146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 08, 2023

I asked to fix my headlight which was mis connection not the bulb ,because i already changed new bulb weeks ago ,but they charge me for bulb as well More

by farshid.nezafat.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Amber was excellent! She made me feel comfortable, was honest, and helpful! The process went smoothly from start to finish. More

by Kiara.jones0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

The service center detailed and inspected the car with no issues! The detailing was immaculately! More

by Kiara.jones0313
Recommend Dealer
Yes
Employees Worked With
I am
May 08, 2023

Safe and confident I was treated with respect and kindness. I was terribly impressed the attention to detail... I needed a lot of information and I got it! More

by BPAULSON74@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Josey Nixon, Josey Nixon
May 08, 2023

I appreciate the shop to squeeze me in Layton. Lynn is able to take care of service on my truck. Thank you More

by PINCHEDA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

The service is always great and not a very long wait time. Service advisor was awesome as well. More

by lsutigerindothan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 08, 2023

I have to paid what it's suppose to be free according to the guaranty, "free oil change till 100 thousand miles" More

by PAPIHOT60568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Cash
May 08, 2023

Did not feel like a valued customer. This is the third car I’ve purchased at PC Toyota. I was not happy after each purchase. I will continue to buy Toyota vehicles but maybe elsewhere. More

by P H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Veronica Negron /Five Stars , Ken Julian
...
231
...