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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
May 02, 2023
Checked car in for new tires and alignment at predetermined appointment time 10am. Job wasn’t completed until 5pm. If you were short staffed then you could have asked me to reschedule, waiting s predetermined appointment time 10am. Job wasn’t completed until 5pm. If you were short staffed then you could have asked me to reschedule, waiting seven (7) hours was bad enough but was it too much to expect that after the new tires were installed that you might have cleaned the excess soap goop off the tires and rims. More
by HADDEN1609
Verified CustomerEmployees Worked With
May 01, 2023
A great dealership. Everything is great about the dealership. Their vehicles are the best non-luxury vehicles in the market, their sales department is trustworthy and pr Everything is great about the dealership. Their vehicles are the best non-luxury vehicles in the market, their sales department is trustworthy and professional, and their service department is first class. More
by K_SEEDORF
April 30, 2023
Everyone is so helpful every time I come in. They always get everything done in a timely manner and make sure we are happy when we leave! 10/10 Recomend! They always get everything done in a timely manner and make sure we are happy when we leave! 10/10 Recomend! More
by ralderton
Employees Worked With
Tom Cash
April 30, 2023
Very friendly and quick, Randy A. did a great job, was not pushy, and wanted to make sure I was happy with my decision. The buying process was quick and all my questions were answere did a great job, was not pushy, and wanted to make sure I was happy with my decision. The buying process was quick and all my questions were answered. More
by SCOTT2732
Employees Worked With
April 30, 2023
Mr. John Nicholson was not only very helpful and professional, but he had my best interest at heart. Thank you for making sure I was satisfied with the vehicle I purchase for my granddaughter gradua professional, but he had my best interest at heart. Thank you for making sure I was satisfied with the vehicle I purchase for my granddaughter graduation gift. I truly appreciate you for being a salesman that cared for me as the customers and not for the commission from the sale. Thanks, John Nicholson More
by pmosley05
Employees Worked With
April 30, 2023
As usual, Patrick had us in and out. Great experience! Thank you! I’ll be back. Great experience! Thank you! I’ll be back. More
by BCMONTFORT
Employees Worked With
April 30, 2023
Everyone is courteous, professional and helpful, knowledgeable and you never have to wait too long for service! knowledgeable and you never have to wait too long for service! More
by NINADEVERHART
