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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
April 29, 2023
Professional, Friendly, Attentive, Knowledgeable, Easy to understand, Overall Great Experience. You all get a 5 ***** understand, Overall Great Experience. You all get a 5 ***** More
by MONI4BOYS
Verified Customer
April 29, 2023
Pat Tansey got me scheduled for my appointment. Handled my service work quickly. Service on my vehicle was excellent. I had a good experience. Handled my service work quickly. Service on my vehicle was excellent. I had a good experience. More
by bamadennis
Employees Worked With
April 29, 2023
Josey is the best. .. he made buying a car for my daughter's 23rd birthday a breeze. He is honest, thoughtful and patient... very patient. The team at PCT has a gre .. he made buying a car for my daughter's 23rd birthday a breeze. He is honest, thoughtful and patient... very patient. The team at PCT has a great sense of humor and they make you feel at home from beginning to end. I would recommend this dealership over and over again. More
by Javagirl66
April 29, 2023
Great experience as always. We have bought from our favorite salesperson Ben. Always professional and very helpful. We have bought from our favorite salesperson Ben. Always professional and very helpful. More
by MIKETHETREEGUY1
Employees Worked With
April 29, 2023
Always fast, friendly and efficient service no matter how busy they are. Service tech, Trey, called with an estimate before proceeding with the work. busy they are. Service tech, Trey, called with an estimate before proceeding with the work. More
by FRANKAGAGLIO
Employees Worked With
April 29, 2023
I have always been treated respectfully and kindly by the service attendants at Panama Toyota. The waiting room is comfortable and clean. I have never been kept waiting longer than I thought was necessary. service attendants at Panama Toyota. The waiting room is comfortable and clean. I have never been kept waiting longer than I thought was necessary. More
by SPRINGEREDWARD
Employees Worked With
Alex Salazar
April 29, 2023
Our salesman, Sage Mount was amazing! He secured us a hard to find, 2023 Toyota Sequoia Platinum that we've been trying to find and purchase over six months in our state. Sage was quick t He secured us a hard to find, 2023 Toyota Sequoia Platinum that we've been trying to find and purchase over six months in our state. Sage was quick to respond to all our questions, reassured me when the vehicle was delayed, and welcomed us upon arrival when we drove in from GA with equally as great service! Even when I had a question post our purchase, he was quick to respond. The dealership was nice and the technology available in their finance department was great too. Our finance options were discussed thoroughly and we were given a thumb drive with documents instead of walking out with a bunch of documents that we would lose later. The only downfall was the wait time to complete paperwork. I'm not sure if that was driven by limited staff or a high volume of customers, but we spent about 3hrs at the dealership for 20 minutes of actual signature action. But although it was a long wait, again the team at Toyota starting with my salesman and extending throughout was a great experience. Definitely worth the drive to get our new vehicle! More
by latreva
Employees Worked With
Sage Mount
April 28, 2023
Great staff and prompt oil change and service when taken into shop. Waiting area was very comfortable. into shop. Waiting area was very comfortable. More
by ALBERT.B.CAIN
Employees Worked With
April 28, 2023
They provided the service promised in a timely manner. They were very courteous and helpful. They were very courteous and helpful. More
by SCOTT.MITCHELL22
