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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
Verified Customer
April 27, 2023
ben thibodaux was a pleasure to work with. i would recommend panama city toyota to any and everyone. thanks ben i would recommend panama city toyota to any and everyone. thanks ben More
by MISWEETBABBOO
Employees Worked With
April 27, 2023
Service here is the best. The whole reason I have a Toyota. Keep up the good work. The whole reason I have a Toyota. Keep up the good work. More
by LORILNELSON
Employees Worked With
April 27, 2023
Chaz was personable. Dealership standard, keep you in there so long in closing the deal you submit to their higher price, add on warrenty and expensive extras. Did not fe Dealership standard, keep you in there so long in closing the deal you submit to their higher price, add on warrenty and expensive extras. Did not feel pushed by Chaz but the system itself. Left my garage opener and called/emailed with no response. Probably worth the money to get another and not have to go back. More
by Granny
Employees Worked With
Chaz Whitten
April 27, 2023
Everyone was courteous and accomdating. Thomas explained the issues with my truck well. The tech also showed me the issues back in the shop. Thomas explained the issues with my truck well. The tech also showed me the issues back in the shop. More
by bjensen
Employees Worked With
April 26, 2023
John Nicholson is always a super guy to deal with and there service department is a 5 star as well… Just bought my 12th Toyota from John! there service department is a 5 star as well… Just bought my 12th Toyota from John! More
by DANFLAAT
April 26, 2023
Just a little bugged with the free car wash, they tell you they will do it. When it's time to go he said we lost power in the car wash so we weren't able to do it! Its kinda like no one in the whole city you they will do it. When it's time to go he said we lost power in the car wash so we weren't able to do it! Its kinda like no one in the whole city lost power but Panama City Toyota Car wash... More
by GARY.MONTOYA208
Employees Worked With
Cash
