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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
August 12, 2020
What can I say..."Just awesome!" A few days ago I went to P.C Toyota with some questions about purchasing a full-size pick-up truck. I spoke briefly with John Nicholson then sat down A few days ago I went to P.C Toyota with some questions about purchasing a full-size pick-up truck. I spoke briefly with John Nicholson then sat down at a table to discuss what I was looking for. After a short while he recommended the 2020 Tundra. I looked at several models, and settled on the 1794 Edition. He helped me work out all the details and asked me to come back the next day to finalize the paperwork. Before I left, I told John my friend was looking to trade in her vehicle for a 2020 Highlander. He asked me if she was able to come in the next day. I said yes. So we both came in the next day and spoke with John. All went so well that my friend and I departed the dealership with 2 new vehicles. We were both happy and excited. John made it possible for us to buy exactly what we were looking for. Thank you for your outstanding salesmanship and all you did for us. You really went above and beyond what any salesman would have done. I did not know you could sell 2 vehicles at the same time, but you did. :-) You are truly remarkable! More
by Joseph Cruz
Employees Worked With
Dewayne, Dan, Veronica, Austin.
June 25, 2020
My husband and I have had such great service with Panama City Toyota. Tom Cash always has a smile on his face and he gets us out as quick as possible. You guys are awesome!! Thanks, Patricia Libby City Toyota. Tom Cash always has a smile on his face and he gets us out as quick as possible. You guys are awesome!! Thanks, Patricia Libby More
by Patricia Libby
Employees Worked With
Tom Cash
June 13, 2020
Great Service on vehicle service maintenance warranty Was in and out on my Toyota Prius prime in 20 minutes and that was for an oil change and tire rotation. Great service and a good waiting area Was in and out on my Toyota Prius prime in 20 minutes and that was for an oil change and tire rotation. Great service and a good waiting area More
by gigi4539
Employees Worked With
Chris
April 19, 2020
Great service!! Panama City Toyota makes it easy to make an appointment online. Service staff are courteous, knowledgeable and friendly. They had me in and out quic Panama City Toyota makes it easy to make an appointment online. Service staff are courteous, knowledgeable and friendly. They had me in and out quickly. I waited for my car in their spacious lounge area that provides coffee or water for the customers. Why go anywhere else? More
by floydsanderson
Employees Worked With
All staff are great
March 04, 2020
When I went there. About 2 weeks ago I had the pleasure. To meet Patrick tansey and I appreciate his service. Very much. Thanks, Patrick To meet Patrick tansey and I appreciate his service. Very much. Thanks, Patrick More
by Hollyfw63
Employees Worked With
Patrick tansey service advisor
February 23, 2020
As I expect, Great Service Smitty has been my service manager for 5 years. He is the only one I trust with my 2011 Tundra! As always, he takes care of me, and of-course my t Smitty has been my service manager for 5 years. He is the only one I trust with my 2011 Tundra! As always, he takes care of me, and of-course my truck. More
by younglovet
Employees Worked With
Chris "Smitty" Schmitt
February 01, 2020
Regular Service On Our Highlander Great Service On Our Toyota Highlander and our Toyota Tacoma Truck..... Always a pleasure...... always fast...... and always reasonable on price.... Great Service On Our Toyota Highlander and our Toyota Tacoma Truck..... Always a pleasure...... always fast...... and always reasonable on price.... and always friendly folks to help us...... More
by rdkeeney
Employees Worked With
Patrick Tansey
February 01, 2020
I've been a customer at PCT since 2003. I developed a relationship with a salesperson who is no longer there but have been taken care of ever since by John Nichols. Hands down the best at your dealershi relationship with a salesperson who is no longer there but have been taken care of ever since by John Nichols. Hands down the best at your dealership. John called me this past weekend. I wasn't even thinking about trading the vehicle in at this time. I was getting a better deal from a dealership in Orlando. Long story short, John made it happen. Followed up with me and made the deal happen for me. Thanks again John! You're the best 👍 More
by Gil Sanchez
Employees Worked With
John Nichols
December 23, 2019
45000 service done TOM your service advisor is a great asset to your company , friendly professional had me in and out in a short time at a very fair price. TOM your service advisor is a great asset to your company , friendly professional had me in and out in a short time at a very fair price. More
by scott
Employees Worked With
Tom Cash
