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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
August 04, 2019
Excellent customer service Took my 2019 Corolla for service on Friday. Oil change & general maintenance check. Fast and friendly service. Comfortable waiting area. I highly reco Took my 2019 Corolla for service on Friday. Oil change & general maintenance check. Fast and friendly service. Comfortable waiting area. I highly recommend & would buy from them again. More
by Lou1999
Employees Worked With
Anthony Harrelson
August 04, 2019
Could not have been better! i Highly recommend Lucas and the whole PC Toyota team. Everyone was friendly and helpful...especially Lucas! I even went by a week later and he helped i Highly recommend Lucas and the whole PC Toyota team. Everyone was friendly and helpful...especially Lucas! I even went by a week later and he helped me with tbe Entine App. More
by Camry
Employees Worked With
Lucas
August 03, 2019
Excellent service I appreciate my service advisor spending so much time with me explaining my warranty. Chris Blake, the service tech is very attuned to customer care. I appreciate my service advisor spending so much time with me explaining my warranty. Chris Blake, the service tech is very attuned to customer care. More
by Sally
Employees Worked With
Chris Blake, Anthony
August 02, 2019
Great experience from start to finish. I had a scheduled oil change at the Panama City Toyota service center earlier this week. When I arrived there were three lines of cars, each about 4 c I had a scheduled oil change at the Panama City Toyota service center earlier this week. When I arrived there were three lines of cars, each about 4 cars deep, waiting to be moved into the service bays. I had a feeling it would take a lot longer for this oil change than it usually does, but much to my relief, our service professional, Joseph, assured me it would only be about 45 minutes. His estimate was spot on, and 44 minutes later he came into the waiting area to let me know my vehicle was ready. Not only do I feel that the service technicians do a thorough job servicing my vehicle each time, I have immense confidence in Joseph, the service professional who helps my husband and me every time we bring our Toyotas in for service. He is honest, kind, and professional. We have worked with him for years and we trust his expertise and recommendations. More
by KristyP
Employees Worked With
Joseph Overby
July 24, 2019
Great experience! We were looking for a new 3 row SUV to replace my 10 year old Chevy HHR. I had been doing months of research to find the perfect car for us and was st We were looking for a new 3 row SUV to replace my 10 year old Chevy HHR. I had been doing months of research to find the perfect car for us and was stuck between the Chevy Traverse or the Toyota Highlander. Once it came down to the day I wanted to make a final decision, John Nicholson came in on his day off to accommodate me (since it was MY only day off). We test drove first thing in the morning and I fell in love with it. It has everything I wanted in a car, including the captain seats in the second row. I knew right away it was what I wanted, but figured I’d give the Traverse a look too. Couldn’t even compare. I let John know that I was sold on the Highlander and I decided to go on and lease it that day. I am a young adult with not much experience with “adulting” yet, so this was going to be my first time leasing. He explained everything very well and got the price down to what I could afford and was very informative about the process. Everything went smoothly, I had a great experience and I LOVE my new Highlander XLE! More
by Caitlin
Employees Worked With
John Nicholson
July 19, 2019
Always a great experience! Chris Schmidt is always a pleasure to work with! I really feel like he is there for the customer, no matter what! I will never take my Toyota anywhere Chris Schmidt is always a pleasure to work with! I really feel like he is there for the customer, no matter what! I will never take my Toyota anywhere else! More
by ohosverdes4
Employees Worked With
Chris Schmidt
June 26, 2019
70,000 mile check-up My service was completed in the minimal amount of time. I was transported to a place to shop while I waited and I was picked up very quickly. Because My service was completed in the minimal amount of time. I was transported to a place to shop while I waited and I was picked up very quickly. Because I had an old coupon there was no cost to me. Great service! More
by svmay
Employees Worked With
Jim
June 21, 2019
Excellent Service for my Tacoma I continue to get excellent service on my 2014 Tacoma by Panama City Toyota. Good job by Austin! I have been getting services done by PC Toyota since I continue to get excellent service on my 2014 Tacoma by Panama City Toyota. Good job by Austin! I have been getting services done by PC Toyota since I bought the truck in 2014. More
by Lelon1
Employees Worked With
Austin
June 14, 2019
2019 Cary Came in just to look and drove a new car out. David was great to work with. He explained everything and answered all my questions. Came in just to look and drove a new car out. David was great to work with. He explained everything and answered all my questions. More
by voby
Employees Worked With
David Herndon
June 07, 2019
Purchased our eighth Toytota from Panama City Toyota!! Outstanding buying experience. No hassles, in and done in a very reasonable time. Highly recommend! David was great to work with, I felt no pressur Outstanding buying experience. No hassles, in and done in a very reasonable time. Highly recommend! David was great to work with, I felt no pressure and got exactly what I wanted. Extremely pleased with the entire transaction. More
by Mako6922
Employees Worked With
David Herndon
