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Panama City Toyota
Panama City, FL
2,911 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,912 reviews
September 05, 2019
AMAZING quick and efficient nice friendly staff they know the value of their customer's time thank you have been a customer for 7 years me my husband and my quick and efficient nice friendly staff they know the value of their customer's time thank you have been a customer for 7 years me my husband and my daughter More
by nono
Employees Worked With
tony
August 30, 2019
Service with a smile ! I was acknowledged while waiting and taken care of quickly. Beautiful customer waiting area! Was in and out quickly? Very impressive and I would recom I was acknowledged while waiting and taken care of quickly. Beautiful customer waiting area! Was in and out quickly? Very impressive and I would recommend! More
by Lisa Schmidt
Employees Worked With
Patrick
August 28, 2019
Life savers My 2011 Highlander had a severe oil leak and malfunction while I was visiting Panama City. Patrick and his team fixed the issue and provided a ride so My 2011 Highlander had a severe oil leak and malfunction while I was visiting Panama City. Patrick and his team fixed the issue and provided a ride so I could see my son’s first High School Cross Country run. They were life savers and a bright spot to an otherwise dismal circumstance. More
by Curt
Employees Worked With
Patrick
August 18, 2019
Front Facing Camera Re-Calibration I'll sing the praises of Panama City Toyota all day long. I recently had my front windshield replaced in my Toyota Rav4 due to a large crack from a k I'll sing the praises of Panama City Toyota all day long. I recently had my front windshield replaced in my Toyota Rav4 due to a large crack from a kicked up stone. When the glass was replaced I was informed that I needed to have the Front Facing Camera looked at to see if it was still functioning properly and if it was in need of Re-calibration. This needed to be performed by an Authorized Dealer. I went to the closest dealer to me which WAS NOT Panama City Toyota. I waited for 3 hours and in the end was told that it couldn't be Re-calibrated and this Dealer left me with the LDA lane departure Indicator light in the fail mode. I didn't feel at all safe driving my car after this so I made an appointment with Panama City Toyota and drove 1.5 hours to their location and asked that they attempt to Re-calibrate the camera. Not only was this Dealer able to Re-calibrate the camera and reset the LDA light the repair took less than a half an hour. It is worth your time and efforts to make the trip to Panama City. They are true professionals. More
by Mel
Employees Worked With
Chris Watson
August 14, 2019
Trading 2016 Highlander for a 2019 Highlander WoWza WoWza Wowza what a great dealership! David Herndon is one of the best sales representatives with whom we have ever dealt! He was very patient a WoWza WoWza Wowza what a great dealership! David Herndon is one of the best sales representatives with whom we have ever dealt! He was very patient and attended to all of our needs. He even convinced his manager, Dewayne, to include new running boards! More than that, he volunteered to drive our Highlander out to our home once the running boards were installed! That's an hour drive each way! We just simply can't say enough about David, Dewayne and the entire dealership! Thank you all! More
by M&M
Employees Worked With
David Herndon
August 13, 2019
Top notch Marcus/Marcos? The sales team was top notch and straight foward....AWESOME WORK, everything went smoothed. Lots of knowledge with product. Was able Marcus/Marcos? The sales team was top notch and straight foward....AWESOME WORK, everything went smoothed. Lots of knowledge with product. Was able to drive off happy with my new vechile purchase. More
by Nic331
Employees Worked With
Marcus/Marcos?
August 04, 2019
Excellent customer service Took my 2019 Corolla for service on Friday. Oil change & general maintenance check. Fast and friendly service. Comfortable waiting area. I highly reco Took my 2019 Corolla for service on Friday. Oil change & general maintenance check. Fast and friendly service. Comfortable waiting area. I highly recommend & would buy from them again. More
by Lou1999
Employees Worked With
Anthony Harrelson
August 04, 2019
Could not have been better! i Highly recommend Lucas and the whole PC Toyota team. Everyone was friendly and helpful...especially Lucas! I even went by a week later and he helped i Highly recommend Lucas and the whole PC Toyota team. Everyone was friendly and helpful...especially Lucas! I even went by a week later and he helped me with tbe Entine App. More
by Camry
Employees Worked With
Lucas
August 03, 2019
Excellent service I appreciate my service advisor spending so much time with me explaining my warranty. Chris Blake, the service tech is very attuned to customer care. I appreciate my service advisor spending so much time with me explaining my warranty. Chris Blake, the service tech is very attuned to customer care. More
by Sally
Employees Worked With
Chris Blake, Anthony
August 02, 2019
Great experience from start to finish. I had a scheduled oil change at the Panama City Toyota service center earlier this week. When I arrived there were three lines of cars, each about 4 c I had a scheduled oil change at the Panama City Toyota service center earlier this week. When I arrived there were three lines of cars, each about 4 cars deep, waiting to be moved into the service bays. I had a feeling it would take a lot longer for this oil change than it usually does, but much to my relief, our service professional, Joseph, assured me it would only be about 45 minutes. His estimate was spot on, and 44 minutes later he came into the waiting area to let me know my vehicle was ready. Not only do I feel that the service technicians do a thorough job servicing my vehicle each time, I have immense confidence in Joseph, the service professional who helps my husband and me every time we bring our Toyotas in for service. He is honest, kind, and professional. We have worked with him for years and we trust his expertise and recommendations. More
by KristyP
Employees Worked With
Joseph Overby
