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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
February 15, 2019
Service Department Inefficient I was turned away due to no service staff available to take care of a nail in my tire. I understand this happening right after the hurricane but still I was turned away due to no service staff available to take care of a nail in my tire. I understand this happening right after the hurricane but still today February 15, 2019. More
by LadyVet73
Employees Worked With
I do not remember
February 09, 2019
nice ride We needed some new tires and maintence on car.I just had surgery and it was hard for me to wait.they provided a courtesy ride home. the diver was nice We needed some new tires and maintence on car.I just had surgery and it was hard for me to wait.they provided a courtesy ride home. the diver was nice and professional.she state she loved her job and the people she work with and I would agree.I LOVE this dealership More
by carscion
Employees Worked With
joe?
February 03, 2019
Great service Thanks Chris for making my first service visit painless. Waiting area comfortable and finished with my vehicle in a timely manner. Love my Toyota Coro Thanks Chris for making my first service visit painless. Waiting area comfortable and finished with my vehicle in a timely manner. Love my Toyota Corolla More
by Lou1999
Employees Worked With
Chris Watson
January 17, 2019
John's the best John wss amazing! Helped me ge the truck of my dreams fornless than i asked for. Xould have been a better customer experiance. The whole toyota deal John wss amazing! Helped me ge the truck of my dreams fornless than i asked for. Xould have been a better customer experiance. The whole toyota dealrshipe was spot on and efficient in conpleting the process. More
by Bella123
Employees Worked With
John
January 14, 2019
Awesome My wife and I went in a week ago just to take a look at vehicles and Dewayne was helpful; he got everything started for us and brought out the 2019 To My wife and I went in a week ago just to take a look at vehicles and Dewayne was helpful; he got everything started for us and brought out the 2019 Toyota Yaris for me to test drive. I instantly fell in love with it. Dewayne and his team made it possible for me to get the car. Thank you More
by Chris6780
Employees Worked With
Dewayne
January 10, 2019
Fast and efficient, always friendly. I had my 2018 Highlander in for 5000 mile service this week. Chris Watson and his team had me in and out ahead of schedule. I've been a Panama City To I had my 2018 Highlander in for 5000 mile service this week. Chris Watson and his team had me in and out ahead of schedule. I've been a Panama City Toyota customer since 1998 and have always been treated very well. Hope they can get the showroom put back together, but even under the ongoing renovation after Hurricane Michael the facility is clean, comfortable and welcoming. More
by PCToyotaFan
Employees Worked With
Chris Watson
January 07, 2019
Panama City Toyota John Nicholson Just purchased a vehicle and John Nicholson was our sales rep at Panama City Toyota. He did an awesome job! Professional, informative, helpful, and Just purchased a vehicle and John Nicholson was our sales rep at Panama City Toyota. He did an awesome job! Professional, informative, helpful, and attentive. We did not feel pushed into purchasing. He kept the whole process extremely comfortable. I would definitely recommend John Nicholson at Panama City Toyota. More
by MDMx2
Employees Worked With
John Nicholson
January 04, 2019
Always great service I always have have such great service at PC Toyota- the staff is always nice, the service is always quick and I love the shuttle service! Anthony and I always have have such great service at PC Toyota- the staff is always nice, the service is always quick and I love the shuttle service! Anthony and Carol especially take great care! More
by Alliepcb
Employees Worked With
Anthony and Carol
November 23, 2018
Awful customer support. We were going to purchase a vehicle. Was told the system was down. Called but no one would return call. Bay Dodge did. New car.. We were going to purchase a vehicle. Was told the system was down. Called but no one would return call. Bay Dodge did. New car.. More
by Photogppg
Employees Worked With
Salesman, finance man
November 21, 2018
New car purchase Mr. Nicholson was friendly, courteous and professional. He was patient and took the time to answer my questions and allowed me to view a large selecti Mr. Nicholson was friendly, courteous and professional. He was patient and took the time to answer my questions and allowed me to view a large selection of cars. He thoroughly reviewed and explained the features of the car I purchased. More
by garrett, Le
Employees Worked With
John Nicholson
