Panama City Toyota

Awesome service The service was very fast. Employees were friendly and informative. Nice waiting area with popcorn and donuts. First time getting car serviced here. The service was very fast. Employees were friendly and informative. Nice waiting area with popcorn and donuts. First time getting car serviced here. Just impressive all around. More

New car purchase The salesman was great in helping view vehicles and trying options to get us in our price range. We have purchased several Camrys from Toyota but late The salesman was great in helping view vehicles and trying options to get us in our price range. We have purchased several Camrys from Toyota but lately we have been able to get a better price elsewhere. More

Less Time When you make an appointment you spend less time at dealership......in and out, no hassles.....great working with the guys at Panama City Toyota...... When you make an appointment you spend less time at dealership......in and out, no hassles.....great working with the guys at Panama City Toyota......have enjoyed my car since I purchased it in 2012......will come again when in the market for a new car..... More

Got what I needed and nothing more! Chris was very honest and helpful. No High sale to get other services not needed! Oftentimes harassed and conned get stuff done that can wait. that's Chris was very honest and helpful. No High sale to get other services not needed! Oftentimes harassed and conned get stuff done that can wait. that's the way it used to be. More

Good Service! Thanks to Chris Schmidt for taking such good care of my Highlander. Always a pleasure, and I have the security of knowing he checked everything out, Thanks to Chris Schmidt for taking such good care of my Highlander. Always a pleasure, and I have the security of knowing he checked everything out, and I was good to go on my road trip. More

Great Service!!!!! Again, Toyota Panama City has helped us find a vehicle. We arrived at 11:30 and were out the door by 2:30 with a brand new car! We love this place bec Again, Toyota Panama City has helped us find a vehicle. We arrived at 11:30 and were out the door by 2:30 with a brand new car! We love this place because of the service and family environment they create. We have been customers for over 6 years and have not considered going anywhere else because of the service and quality vehicles we have received! Special thanks to John Nichols ! He is the best! More

Used Car No-purchase The worst car buying experience after buying 10+ cars in the last 20 years. Went to purchase a car from Ga had the price agreed, the trade agreed, th The worst car buying experience after buying 10+ cars in the last 20 years. Went to purchase a car from Ga had the price agreed, the trade agreed, the deposit paid and then the dealer found another local buyer and decided to sell the car to them 2 days later. Told us we could buy it if it fell through. No codes of conduct or ethics. Worked with sales person Mike and his manager Shawn. Clearly bird in the hand type of sales persons and with customer care. More

Unordinary Excellence When you buy a new auto along with a maintenance contract you expect to be treated just a little special, right? I had just had my car serviced but so When you buy a new auto along with a maintenance contract you expect to be treated just a little special, right? I had just had my car serviced but something popped up that concerned me. I have always been treated very well by the courteous people at Panama City Toyota. The problem was a unusual jolting noise in the right front wheel. To make a long story short … the young man at “Receiving” went to work on finding out what the problem was. EXCELLENCE! They found it to be something that the care had a “Recall” on it but I had not been notified. I had no appointment but they felt that it should be fixed before I drove the car again … asked me if I would be willing to wait and they would work me in. EXCELLENCE! Sure, I’m retired and love to watch people. It just happened to be noontime and when I walked into the waiting area, they had a spread of “Firehouse” sandwiches, pickles, soda, coffee etc. How many places do you see this kind of treatment for customers? Certainly not necessary nor expected but there it was … saying, “We are glad you are here, make yourself comfortable and we will have your car ready as soon as possible!” EXCELLENCE! My auto was just out of Maintenance Warranty by a little more that a month and I had not been notified of the recall. The young man who took care of me went to work on that issue and promptly returned with good news. Since I had not received notification ... they honored the warranty and serviced the defective part (in the steering). EXCELLENCE! When people treat you as you would choose to be treated ... those are the kind of people who you want to tell others about, their courtesy, and quality service. I thank the young man who took my problem to his manager and the management who evidently also believes in the old saying, "Do unto other as you would have them do unto you!" Thanks Gentlemen - all who had a part in making my day special because I had the privilege of dealing with some very special people! EXCELLENCE! More

Best experience ever John Nicholson and Jacob Mankoff are very very professional and did an outstanding job....Thank you both and I would highly recommend the dealership t John Nicholson and Jacob Mankoff are very very professional and did an outstanding job....Thank you both and I would highly recommend the dealership to everyone. More

Awesome! No problems and Great Job! I took my car in for new tires and front end brake pads. My service representative called me and told me it would be a good idea to have the front en I took my car in for new tires and front end brake pads. My service representative called me and told me it would be a good idea to have the front end realigned and that there were a couple of recalls on my car that they could take care of while my car was there. I said yes to all and my car was ready by early afternoon. Everybody was nice, my car was as clean as I left it, and the price for service was within reason of others that I had contacted prior to choosing Panama City Toyota for my new tires and brake pads. Everybody is always friendly and wearing a smile. More