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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
October 07, 2016
Happy Customers Our salesman, John Nicholson, made our new car purchase quick and easy. Panama City Toyota gave us a fair price and excellent customer service. I wo Our salesman, John Nicholson, made our new car purchase quick and easy. Panama City Toyota gave us a fair price and excellent customer service. I would definitely recommend this dealership if you're in the market for a new car. More
by Copper10
Employees Worked With
John Nicholson
October 01, 2016
New Tacoma John did a excellent job in putting me in a new Tacoma. Very patient a professional. I recommend john to anyone who wants to be put behind the wheel o John did a excellent job in putting me in a new Tacoma. Very patient a professional. I recommend john to anyone who wants to be put behind the wheel of a new toyota. More
by Rusty63
Employees Worked With
John Nicholson
September 29, 2016
How great and kind your sales person was I was contacted quick and was not hassled friendly kind and honest treated the best ever you have a great sales person I will tell others just how gre I was contacted quick and was not hassled friendly kind and honest treated the best ever you have a great sales person I will tell others just how great I was treated More
by Rava4 buyer
Employees Worked With
John Nicholson
September 24, 2016
The folks at Panama City Toyota are great! We were looking for a different kind of vehicle after owning and enjoying a long inventory of Toyotas- three Camrys, two Tacomas, three Highlanders, a We were looking for a different kind of vehicle after owning and enjoying a long inventory of Toyotas- three Camrys, two Tacomas, three Highlanders, a Previa, a Sienna, a Corolla, and two Priuses (Prii?). John Nicholson was great to work with, knew all the answers to our questions, very knowledgeable about all the cars in the Toyota lineup. We decided to give the RAV4 a try. John and Dan Carlisle worked with us to get the best deal, and the whole process went very smoothly. As a repeat Panama City Toyota customer many times over, I would recommend them for your next vehicle purchase. More
by Steve in Panama City Beach
September 23, 2016
Tacoma Pro Experience We wanted a 2017 Tacoma Pro, white with a manual transmission. PC Toyota did not have it in stock and only 1 existed in the SE Toyota region. Our sale We wanted a 2017 Tacoma Pro, white with a manual transmission. PC Toyota did not have it in stock and only 1 existed in the SE Toyota region. Our salesman John Nicholson and the sales his sales manager Dan were able to locate and deliver exactly what we wanted in 48hrs. We shopped extensively for the best financial rate but PC Toyota was able to beat everyone's rates. Friendly, fast, trustworthy service. We will recommend PC Toyota to our friends. More
by Mark
September 23, 2016
Always a Great Experience! Leased a new vehicle and it is always a pleasure dealing with John Nicholson. Quick, easy and hassle free! I will remain a loyal customer of Panama Ci Leased a new vehicle and it is always a pleasure dealing with John Nicholson. Quick, easy and hassle free! I will remain a loyal customer of Panama City Toyota! More
by Connie Morreale
Employees Worked With
September 19, 2016
Excellent service will keep my business for a lifetime I purchased a new 2016 Camry from PC Toyota...I love the car and have taken it in twice for complimentary oil change & tire rotation. Their service pe I purchased a new 2016 Camry from PC Toyota...I love the car and have taken it in twice for complimentary oil change & tire rotation. Their service people are friendly and knowledgeable. Their service waiting area is clean, roomy and stocked with complimentary drinks, snacks, TV and wifi. They have a shuttle available if I don't want to wait and there's a monitor showing customer names/progress. The service after the sale is important to me, and so far PC Toyota is acing it! More
by Kathy Holzapfel
Employees Worked With
Anthony Harrelson
September 18, 2016
Excellent Service at Panama City Toyota Panama City Toyota Sales and Service is the best. After the purchase of our 2016 Highlander, we have had it serviced twice with Chad Milner as our se Panama City Toyota Sales and Service is the best. After the purchase of our 2016 Highlander, we have had it serviced twice with Chad Milner as our service representative both times. Their Service Department is SECOND TO NONE hands down and very impressive! They are very organized from check-in to completion with great hospitality while consistently providing the status of completion. This is truly the type of service customers dream of and never get from most other dealers because they have never figured it out. Panama City Toyota has mastered the Service business and is excellent! More
by tb1959
Employees Worked With
Chad Milner
September 17, 2016
Happy With Work Done On My Car Car is working great since I had it serviced. Love the new tires, better ride than my old tires and cost less. I feel I got good value for my money. Car is working great since I had it serviced. Love the new tires, better ride than my old tires and cost less. I feel I got good value for my money. More
by Kath
Employees Worked With
Chris Schmidt
September 16, 2016
Great service. Very friendly and helpful. The overall experience was a pleasure. He went out of the way to answer my questions because this was my first visit. The waiting area was one of the The overall experience was a pleasure. He went out of the way to answer my questions because this was my first visit. The waiting area was one of the most comfortable I have ever been in as far as a machanic shop More
by stephaniecurrid
Employees Worked With
Chris Meyers
