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Panama City Toyota

Panama City, FL

4.7
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,896 reviews

September 13, 2016

Internet sales is a way to dump xxxx vehicles on you, sight Update 9-13-16: They never had a salesman reach out to me, smoke and mirrors they lie. do not purchase a vehicle from this company.!!!! 9-3-16: Pu More

by christopher woods
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Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake " do not buy a vehicle from scummy sales person", Josh Smith
September 11, 2016

Good Service, Reasonable Price, Timely I went in for a 130k service, and dealer was able to finish within 30-45 minutes. Chris Watson told me what he found out at the inspection (fortunat More

by jose999
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Price
Recommend Dealer
Yes
Employees Worked With
Chris Watson
September 10, 2016

Waiting for service after making an appointment My wife waited almost an hour for service when we had an appointment to have or daughter Camry service.All we wanted them to check the oil levels and More

by Harris 54
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Recommend Dealer
No
Employees Worked With
Chris Doyle
September 07, 2016

Consistency of good and prompt service I can expect efficient service every time I have my car serviced at PCToyota. The staff which includes checking in to checking out are always profess More

by Culinarygal16
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Recommend Dealer
Yes
Employees Worked With
Anthony and Margaret
September 03, 2016

exceptional Chris Watson went above and beyond to find out what was wrong with my Camry and fix it! What a relief to be able to drive with confidence knowing I d More

by SFuller
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Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2016

Appointment time was useless I had a simple switch go out. They needed to order a part. When the part came in, Lee called me and set an appointment for 1 PM the next day. I was More

by fuzzybear
Customer Service
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Friendliness
Recommend Dealer
No
Employees Worked With
Lee?, Tom Cash
August 27, 2016

Very good I love Toyota good dealership to get cars or trucks SUVs and any vehicle the staff is very friendly and respectful they was so helpful helping me to g More

by Toyota msE
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Recommend Dealer
Yes
Employees Worked With
Chris schimidt@toyota . Com
August 27, 2016

Cost us more money !!! We were stranded in Panama city beach we ordered a navigation disc. They told is on the 24th it would be in by saturday by 10 am. We were suppose to l More

by Debbie Ledford
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Recommend Dealer
No
Employees Worked With
Joseph and Patrick the shuttle driver
August 26, 2016

Scheduled service I trust no one else with my Tacoma .. Service always done right the first time .. They advise and explain any service or any recommended future serv More

by Redshadow
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
August 21, 2016

Well pleased The service rep was very courteous and thorough for both scheduled service and also investigating and satisfying my concerns about installed accessory More

by Dale
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Myles Brooks (service) and Josh (parts)
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