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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
September 28, 2012
Great customer service. Called about purchasing a car in the morning and drove off with the car that day (windows tinted and all). All options were discussed with us. Side by side comparisons of similar the morning and drove off with the car that day (windows tinted and all). All options were discussed with us. Side by side comparisons of similar vehicles was arranged until we came up with the vehicle we wanted. More
by Perl86969
Employees Worked With
Jason Mobly
September 24, 2012
I had a very nice, unpressured visit to the dealership. We have purchased from this dealership in the past and have our cars serviced here as well and been satisfied. Employees are professional and friend We have purchased from this dealership in the past and have our cars serviced here as well and been satisfied. Employees are professional and friendly. Would definitely recommend to a friend and would buy from again. More
by nikki_1010
Employees Worked With
Other Employees :
randy armstrong, james reese, shane, Shane Hughes
September 23, 2012
Not our first experience purchasing from Jacob and will not be the last. We felt that we received a good product at a good price. Additional actions required after the purchase and it was resolved in a t not be the last. We felt that we received a good product at a good price. Additional actions required after the purchase and it was resolved in a timely fashion. Very satisfied with the purchase and service received. More
by 1dani22
Employees Worked With
Jacob Mantcoff and Shane Hughes, Jacob Mankoff, Shane Hughes
September 18, 2012
We had a great experience dealing with Mr. Nicholson while trading for a new Prius V. I would reccommend this dealership to anyone needing to trade or needing service work on thier vehicle.Thank you Jo while trading for a new Prius V. I would reccommend this dealership to anyone needing to trade or needing service work on thier vehicle.Thank you John and Mgr. Jim. More
by Harold Keown
September 17, 2012
The guys at this dealership have always been very The guys at this dealership have always been very supportive and willing to work with my budget and needs. The profesional staff at Panama City Toyot The guys at this dealership have always been very supportive and willing to work with my budget and needs. The profesional staff at Panama City Toyota lets me feel good recommending this dealership and the above mentioned staff. John always has a smile and is very willing to work hard to find what I want. Shane and Lee have been excellent at finding financing. Chris and Raymond are great with service and parts. More
by jazlvr54
Employees Worked With
Other Employees :
John Nicholson, Shane Hughes, Chris Watson, Raymond (parts), Lee Merida, Raymond Barber, Shane Hughes
September 16, 2012
Fantastic service. My truck required brake work (a factory defect)that would take a few days for parts. Walter let me know and immediatly set up a rental car for me to use at no charge. There was no w factory defect)that would take a few days for parts. Walter let me know and immediatly set up a rental car for me to use at no charge. There was no waiting and minimal paperwork involved. My truck was completed on time and the return of the rental was as hassle free as the pick up was. Kudo's to all the toyota team at Panama City Toyota that made this happen smoothly. More
by vtomasi
Employees Worked With
walter day
September 14, 2012
fast and friendly service . vey informative. awnsered all my questions and helped me make a smart choice. has helped in the past also very good salesman my questions and helped me make a smart choice. has helped in the past also very good salesman More
by george ferreira
September 06, 2012
If you are looking for exceptional customer service ask for Ian Salzberg. He was professional, courteous and attentive throughout entire transaction. He returned phone calls timely and was very patient, for Ian Salzberg. He was professional, courteous and attentive throughout entire transaction. He returned phone calls timely and was very patient, knowledgeable and honest. More
by Phillips2012
Employees Worked With
Ian Salzberg
September 04, 2012
Shane was very helpful from the time we came in his.office to the time we left. He was extremely patient understood myy budget and desires and got everything I needed . He laughed. And joked his.office to the time we left. He was extremely patient understood myy budget and desires and got everything I needed . He laughed. And joked made the visit personable; GREAT CUSTOMER SERVICE JACOB too was extremely patient and curtious. He did try. To sell us any thing bad and he made sure he looked for things that met my wishes . He was extremely amazing. As a new comer to the area.I was pleased More
by martinal
Employees Worked With
shane hughes and jacob mankoff, Jacob Mankoff, Shane Hughes
August 31, 2012
Very friendly and efficient on a very busy day. Well Very friendly and efficient on a very busy day. Well done, and I'll be back. Everyone was courteous, from the person who greeted me, to the sales peo Very friendly and efficient on a very busy day. Well done, and I'll be back. Everyone was courteous, from the person who greeted me, to the sales people, and especially the cashiers. Thank you all. More
by Steve Haines
Employees Worked With
Willie Harris
